Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,820 Reviews)
Open Ratings Snapshot
Rating breakdown 14,820 reviews
5 Stars
10,187
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
My second galaxy buds pro
on August 15, 2024
Posted by: Cj68fold6
[This review was collected as part of a promotion.] I recently upgraded to the Galaxy Buds3 Pro, and they’ve been a game-changer. The unboxing revealed sleek, premium earbuds with a comfortable fit and an elegant charging case. Setup was effortless, and connectivity was flawless with my Samsung device.
The sound quality is outstanding—crisp highs and deep bass with effective active noise cancellation (ANC). The real highlight is the AI features. The adaptive sound mode intelligently adjusts ANC and ambient sound based on my surroundings, whether I’m walking in a park or in a crowded café. Voice detection automatically switches to ambient mode when I speak, which is incredibly convenient.
Bixby integration lets me use voice commands to manage music, check the weather, and control smart devices, all with impressive accuracy. Battery life is solid, lasting all day with additional charges from the case, and the earbuds remain comfortable even after hours of use.
Overall, the Galaxy Buds3 Pro deliver exceptional sound quality and smart AI enhancements, making them a top choice for anyone seeking advanced, adaptive earbuds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds pro 3 review.
on August 15, 2024
Posted by: Izniracs
[This review was collected as part of a promotion.] I live how this product has a stimulus on it it fits so much better. The noice cancelation is so much better the the buds pro 2.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but not at first
on August 15, 2024
Posted by: Buds3prouser
[This review was collected as part of a promotion.] The Buds came with the left one defective. Little to no audio on the left, however after multiple failed attempts to recieve useful help from the support team finally one of them tell me about the warranty it had and where I can get it repaired free of charge. After the repair which ended up just them replacing the single defective bud they sound amazing and no issue as of now. Definitely worth the upgrade from the Buds2 Pro but again was a hassle to get them fixed initially
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
I wanted these buds so bad!!!
on August 14, 2024
Posted by: HisAngelBaby24
[This review was collected as part of a promotion.] I am in search of a great pair of buds. I absolutely loved the beans, the only pair I've ever found to stay in my ears and not fall out. Since they are no longer made and I have been through 4 pairs, I decided to try these bad boys. We'll, to my dear of buying them, they are no beans. They do not stay in my ears and they also have interference issues so bad. I wish I had not bought them. Please, please come out with me beans!!
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 22, 2024
Hey there HisAngelBaby24, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how vital the ideal fit of your earbuds is to you every day. We have provided links to an article to help you with the placement and a video to help you change the ear tips to help you with the fit. For the audio quality, we have provided a link to an article to help you troubleshoot this experience at your convenience. Lastly, we have shared a link to the Samsung Support Team if these experiences continue and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excited about these
on August 14, 2024
Posted by: Jramsey
[This review was collected as part of a promotion.] I'm really excited about the ANC and the Galaxy AI features that are built into the buds. Great earbuds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Buds
on August 14, 2024
Posted by: RRK25
Expertise:Intermediate
Verified Purchase:Yes
The previous Buds don't even compare. The Buds3 Pro fit in the ears better and the sound quality is superb.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features...good sound
on August 14, 2024
Posted by: Beatngu
[This review was collected as part of a promotion.] Buds sound great in anc or adaptive mode.. (which is fantastic). Tips are to small for my ears the Ai translater is amazing as is the AI responses.. All in all a good product battery needs improvement and tip options. I wear earbuds for 9 or 10 hours a day and these are not the most comfortable but do able some better bigger tips could save this. 8 out of 10 would buy again.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my new Galaxy Buds3 Pro!
on August 14, 2024
Posted by: Tiffonia
from Florida
Expertise:Intermediate
They fit great, they sound great and they look amazing! This is my 4th pair of Galaxy Buds and I like these way better than all the others that I have had.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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