Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,820 Reviews)
Rating breakdown 14,820 reviews
5 Stars
10,187
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Good upgrade from buds 2 but still not perfect
on August 19, 2024
Posted by: 5pntlow
[This review was collected as part of a promotion.] I've had the buds pro 3 for about 3 weeks now. I wear them every single day Monday through Friday while I work. I work in a shop so the active noise cancelation is great to drown out loud sounds so I can hear my music and podcasts clearly still. The sound is great. The touch features took some getting used to but once you figure it out it's easy to use. The battery doesn't quite last the entire day but it does last between 4-5 hours. It gets me through to lunch and then they charge and they make it through the rest of the day after that. The Galaxy AI features are nice but not 100% yet. The voice and siren recognition are good ideas but not perfected. If someone else talks to me they do not turn on ambient sound like they should. It only turns on if I speak myself. So I have to say something first to be able to converse with someone or press and hold to activate the ambient sound. Overall they were a good upgrade from the buds 2 I had before these. I prefer the shape of these over the old style for sure.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Big upgrade
on August 19, 2024
Posted by: Jmaxxx
[This review was collected as part of a promotion.] Use these for work and for everyday listening, they work great adaptive is great, battery is also good, i feel like it was a huge upgrade from my original galaxy buds to these!
Value
5
Written by a customer while visiting Samsung US
Posted by: Hoob
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Pretty comfortable, the noise canceling is not bad, but also not great. Not sure if it's worth the actual whole price, but overall satisfied purchase and good upgrade from the buds+
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 19, 2024
Posted by: Zill
Excellent sound and call quality 👌 as well as build quality.
Written by a customer while visiting Samsung US
Posted by: Vinny S
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
The sound is excellent... Better than the previous Buds Pro I was using. These are slippery suckers though.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
2
Written by a customer while visiting Samsung US
Posted by: MrsKing
from Miami, Florida
Expertise:Intermediate
Verified Purchase:Yes
Super clear and comfortable. Was surprised at how much they resembled airpods. Wish they had a "Live Location" feature like the jellybeans looking buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the money
on August 19, 2024
Posted by: AceTrnrCK
from Washington D.C.
Expertise:Intermediate
Battery life is about one hour. There is something very wrong with the battery lifespan. It lasts an hour at most. Additionally, the bluetooth does not maintain a stable connection. I would not recommend.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 23, 2024
Hey there AceTrnrCK, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day and we would be happy to help you troubleshoot any aspect that may be causing frustration. For the battery of your device, we have provided a link to an article to help you with the different features and settings that can extend the battery and help you ensure the battery lasts as intended. For the connection to your phone, we have provided links to two articles to help you troubleshoot the connection at your convenience. Lastly, we have shared a link to the Samsung Support Team if any of these experiences continue or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great headphones
on August 19, 2024
Posted by: Vigeoo
[This review was collected as part of a promotion.] This a great pair of headphones, the galaxy ai translating feature is awesome, sound quality is great and the noise canceling is incredible.
Value
4
Written by a customer while visiting Samsung US