Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,820 Reviews)
Rating breakdown 14,820 reviews
5 Stars
10,187
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Great sound!!
on August 26, 2024
Posted by: Haseeb
[This review was collected as part of a promotion.] I like my headphones with clear crisp sounds and this delivers. It's great to be able to hear music and just zone out. The only problem is that these were not made for working out, and when I do workout with them they fall out or get lost. I wish they had a magnetic chain or something that would allow me to wear one and have the other on hold while I talk to others at the gym.
Value
3
Response from Samsung USBy Social Commerce, August 27, 2024
Hi there Haseeb, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you especially during your workouts. We have shared a link to an article to help you with the idela placement and another to a video to help you change the ear tips for a secure fit. We also recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues or you would like assistance with any features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds I've ever used
on August 26, 2024
Posted by: Kurt13
[This review was collected as part of a promotion.] The buds3 pro are so comfortable and intuitive. Using the AI features to live translate are a nice touch. With volume and playback controls on the buds3 pro makes for an easy to operate and understand experience. I am very satisfied with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic headphones
on August 26, 2024
Posted by: Wolverine95923
[This review was collected as part of a promotion.] The different audio settings are great. Being able to hear other people while wearing them is amazing. They are the best headphones I have ever had. The Galaxy AI is a really cool feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nice looking but not good functions/ fit
on August 26, 2024
Posted by: Vic79usa
[This review was collected as part of a promotion.] Nice good looking. Not good fit on my ears, hard to use the commands. Decent audio
Value
2
Response from Samsung USBy Social Commerce, August 27, 2024
Hey there Vic79usa, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you are enjoying the audio quality and appearance of your earbuds. For the fit of your earbuds, we have provided a link to an article to help you with the placement and would recommend doing a fit test while connected to the Samsung Wearables App. We have also shared links to the full device manual and the Samsung Support Team to offer assistance with the voice commands or any other aspects of your earbuds that may be causing frustration. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Product has great features still a few kinks
on August 26, 2024
Posted by: DenN33
[This review was collected as part of a promotion.] The new buds have great features and work amazingly with Galaxy AI but there are still a few minor adjustments that should be made between the blade lights and the bud tips but overall great sound and ANC
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds ever
on August 26, 2024
Posted by: Jochys731
[This review was collected as part of a promotion.] I love how they sound the quality is excellent. I'm. very happy with my new headphones, thanks 💖
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SIMPLY THE BEST
on August 26, 2024
Posted by: Tilin89
[This review was collected as part of a promotion.] Better than my beats fit. Great sound, although I wish they stayed in your ears better, they fit alright. Love them. AI features that uses voice commands is amazing
Value
5
Written by a customer while visiting Samsung US
Posted by: Shadowstriker
from Louisville, KY
Expertise:Expert
Verified Purchase:Yes
Earbuds fit and sound quality is excellent. Much better fit with the new design and feature set. This from someone coming from the already excellent Buds2 Pro.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US