Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,821 Reviews)
Rating breakdown 14,821 reviews
5 Stars
10,188
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: J Zabala
from New York, NY
Verified Purchase:Yes
The Galaxy Buds 3 Pro are an excellent new entry to the Galaxy Buds family. They have great sound, amazing active noise cancellation and good call quality. Upgrading from the Galaxy Buds 2 Pro to the Galaxy Buds 3 Pro was a learning curve as I was accustomed to using 1 finger to control my buds, but the Buds 3 Pro require 2 fingers to properly control the stem inputs. Where I could use only my index finger to Play/Pause/Skip tracks with a simple tap, I now use my index finger to hold the stem in place and my thumb to control the buds.
Despite this the Buds 3 Pro offer much more control from the stem than the Buds 2 Pro offered. Along with your standard Play/Pause/Skip/Previous controls I'm also able to adjust volume and level of the ANC.
Overall the upgrade was worth it for the better quality and functions
Despite this the Buds 3 Pro offer much more control from the stem than the Buds 2 Pro offered. Along with your standard Play/Pause/Skip/Previous controls I'm also able to adjust volume and level of the ANC.
Overall the upgrade was worth it for the better quality and functions
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Benjamin
from Texas
Expertise:Expert
Verified Purchase:Yes
I really love my buds pro 3, The fitment and the clarity of sound that comes out of my buds are awesome. So simple to use and the comfort of wearing them almost all day is incredible. They don't hurt my ears not one bit. Definitely wont miss my buds pro2.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Oski Woski
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
The sound and features are great. These actually stay in my ears due to the added tips.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: D Davenport
Expertise:Intermediate
Verified Purchase:Yes
Great fit. Sounds quality is awesome. Battery life is great. I'm glad I made the purchase.
I would recommend this to a friend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad ear tip design and materials.
on September 16, 2024
Posted by: OGPhill
I've had these a few days and the only problem I have with them is the ear tips. In the process of trying the different size tips, the end broke off of the small and large tips. It is extremely difficult to remove the tips without pulling the end off. Reading some comments on Reddit, it seems this is not an uncommon problem. This needs to be fixed Samsung. Replacements need to be sent out for this problem.
Response from Samsung USBy Social Commerce, September 18, 2024
Hi there OGPhill, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important being able to change out the ear tips of your device is to acheiving the ideal fit for a large variety of daily activities. We have provided links to an article to help you with the fit, and another to a video to guide you through changing the ear tips. We have also shared a link to the Samsung Support Team tooffer additional o ptions for your experience if applicable. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on September 16, 2024
Posted by: Alromero
from AZ
Expertise:Intermediate
Awesome product, made of good materials, great sound quality and has a lot of features and settings..very comfortable to wear. I will be recommending these to friends and family.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Frederick
from Queens, New York
Expertise:Intermediate
Verified Purchase:Yes
Great product to get. Stays in the ears and don't have to worry about them falling off. The noise cancelling is such a great feature on them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: KeXin
from NC
Verified Purchase:Yes
I've used the buds2 pro for years, so the new look and fit needed some adjustments to get used to. I had to use smaller eartips to get a better fit where they won't slip out and feel comfortable. Another adjustment is the pinching, but it is better than accidentally tapping the buds. I think it does sound a little better than the buds2 pro. I did have some issues with it connecting a few times, but it was solved with resetting. Other than that, it isn't too bad. It's ok to upgrade, but I still love my buds 2 pro.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US