Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,820 Reviews)
Rating breakdown 14,820 reviews
5 Stars
10,187
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Big Sound, Smart Features, Zero Hassle
on May 21, 2026
Posted by: RAjDeOL
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro pack impressive sound, strong noise cancellation, and a super‑comfortable fit into a sleek design. They are crisp, powerful, and surprisingly smart thanks to Galaxy AI, making everyday listening smoother and more intuitive. Battery life is solid, the controls feel natural, and the overall experience is polished and premium.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Microphone doesn't work during calls
on May 21, 2026
Posted by: BobnotBilly
[This review was collected as part of a promotion.] Galaxy AI works great with these headphones. And I love the accessibility and sound of these buds.
But ever since I received them, the microphone during calls does not work fully. It's either choppy, quiet, or does not work at all.
This is my second pair to verify, and the both were the same, I tried filing a warranty claim, but my fault, i do not have the receipt so I still need to pay the repair cost.
Value
3
Response from Samsung USBy R&R, May 22, 2026
Hi BobnotBilly,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We're thrilled to hear that you are impressed with the sound quality, accessibility features, and the Galaxy AI experience during your daily listening sessions. If you are experiencing issues with the microphone on your Galaxy Buds3 Pro, please reach out to our Samsung Support Team for further assistance. Your feedback is invaluable in helping Samsung improve the connected audio experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages Hi BobnotBilly,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We're thrilled to hear that you are impressed with the sound quality, accessibility features, and the Galaxy AI experience during your daily listening sessions. If you are experiencing issues with the microphone on your Galaxy Buds3 Pro, please reach out to our Samsung Support Team for further assistance. Your feedback is invaluable in helping Samsung improve the connected audio experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. We're thrilled to hear that you are impressed with the sound quality, accessibility features, and the Galaxy AI experience during your daily listening sessions. If you are experiencing issues with the microphone on your Galaxy Buds3 Pro, please reach out to our Samsung Support Team for further assistance. Your feedback is invaluable in helping Samsung improve the connected audio experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages Hi BobnotBilly,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We're thrilled to hear that you are impressed with the sound quality, accessibility features, and the Galaxy AI experience during your daily listening sessions. If you are experiencing issues with the microphone on your Galaxy Buds3 Pro, please reach out to our Samsung Support Team for further assistance. Your feedback is invaluable in helping Samsung improve the connected audio experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Product is perfect
on May 21, 2026
Posted by: LDom91
[This review was collected as part of a promotion.] Theses buds Pro have been amazing. They fit snug into your ear and come with 3 different size ear tips so you can adjust on how you want them.
The hand controls are a bit tricky with the different gestures but once you get the hang of it they work great. The range on them is pretty great in an open area but I have noticed it gets spotty faster with different rooms.
The Galaxy AI feature is compatible with this product since you will hear the voice directly through the earpiece.
I would suggest getting the Wearable App to go with them so you can adjust the settings and different features to fit your lifestyle. I would strongly recommend this product to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great 👍🏾
on May 21, 2026
Posted by: Jeon1974
[This review was collected as part of a promotion.] Nice sounds, perfect product, I need buy the new ones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Earbuds
on May 21, 2026
Posted by: EthanD
[This review was collected as part of a promotion.] They sound really good. The anc and ambient modes work very well. The controls work great even while wearing gloves. Would definitely recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is so good!
on May 21, 2026
Posted by: ToneBone
[This review was collected as part of a promotion.] The probuds3 are great with sound quality, price for said product and what youre getting for your buck as well as the intergrated "Galaxy AI" assistant built in is so clutch. I use them 24/7 at home, work, commuting with car speakers that dont work to well.. everything honestly haha fit great to boot, i cant wait til i need a new pair for the later model upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is so good!
on May 21, 2026
Posted by: ToneBone
[This review was collected as part of a promotion.] The probuds3 are great with sound quality, price for said product and what youre getting for your buck as well as the intergrated "Galaxy AI" assistant built in is so clutch. I use them 24/7 at home, work, commuting with car speakers that dont work to well.. everything honestly haha fit great to boot, i cant wait til i need a new pair for the later model upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and easy to use
on May 21, 2026
Posted by: Crzydrvr77
[This review was collected as part of a promotion.] Excellent Sound, Smart Features, and Seamless Galaxy Integration
I’ve been extremely impressed with the Galaxy Buds3 Pro. The sound quality is outstanding. The bass is full without being overpowering, the mids are clear, and the highs are crisp. Whether I’m listening to music, podcasts, or taking calls, everything sounds balanced and detailed.
The active noise cancellation works really well and does a great job reducing background noise in busy environments. At the same time, the transparency mode makes it easy to stay aware of what’s going on around you when needed.
What really sets these earbuds apart is the Galaxy AI integration. Features like real time translation and adaptive sound optimization make the experience feel smarter and more personalized. It is impressive how Galaxy AI can adjust audio and improve call clarity automatically depending on your environment.
They’re also very comfortable to wear for long periods, and the new design feels modern and premium. Pairing with my Galaxy phone was instant and seamless.
If you’re part of the Samsung ecosystem, the Galaxy Buds3 Pro are easily some of the best earbuds available right now. Great sound, powerful noise cancellation, and the added intelligence of Galaxy AI make them a fantastic upgrade.
Value
5
Written by a customer while visiting Samsung US