Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,825 Reviews)
Rating breakdown 14,825 reviews
5 Stars
10,189
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best ear buds I've owned to date hands down!
on October 22, 2024
Posted by: Jason Bean
Expertise:Expert
Verified Purchase:Yes
I'm loving my Galaxy Buds3 Pro's! From the sleek design and hardware to the features that let me adjust the light settings, the sound quality is superb and crystal clear. The technically advanced charger/case with the clear lid and seemless battery capabilities give it a 5 start rating from me!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Yolanda
from California
Expertise:Intermediate
Verified Purchase:Yes
These ear buds are the best! Samsung out did themselves with the new design.
I would recommend this to a friend!
Features
5
Value
5
Written by a customer while visiting Samsung US
Posted by: reyy
from new orlean, LA
Expertise:Expert
Verified Purchase:Yes
i like how clear they sound and the fact when I'm on the phone no one can hear the background noise is suprising for me
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Batu
Verified Purchase:Yes
My voice sounds robotic and cuts in and out during phone call
Response from Samsung USBy Social Commerce, October 22, 2024
Hello Batu, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the microphone of your device and have great hands free phone call experiences. We have provided a link to two articles to help you troubleshoot the audio quality and use the call settings and features on your device. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: REMII
from LAS VEGAS NV
Expertise:Intermediate
Verified Purchase:Yes
The product has good sound and works with everything i have done. the product box is missing the different ear sizer pieces and they do not stay in my ears for long periods of time they slowly work there way out other then that they are a good products for calls and music.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, October 22, 2024
Hi there REMII, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We know the ideal fit of your earbuds is crucial to your enjoyment and prolonged usage. We have provided a link to the Samsng Support Team to help you with the missing accessories for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ervin
from Phoenix, Arizona
Expertise:Intermediate
Verified Purchase:Yes
Best headphones I've had great sound. Battery life is great I'm charging them maybe every 4 days and with me using them at work for at least 3 or 4 hours and the gym for about 2! Fit is good as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good but..
on October 22, 2024
Posted by: Stephdemarie
[This review was collected as part of a promotion.] I absolutely love these earbuds, however, they're not perfect. They die quicker than previous models. Overall, they provide great sound quality.
Value
4
Response from Samsung USBy Social Commerce, November 22, 2024
Hi there Stephdemarie, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We love hearing you are enjoying the enhanced audio quality and features of your new earbuds. We would love to help you have the best possible experience and maximize your battery life. We have provided a link to an article to help you with the battery life. We have also shared a link to the Samsung Support Team if you believe the battery is not operating as intended or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great style
on October 21, 2024
Posted by: Luka09
[This review was collected as part of a promotion.] Love the look and feel of the new buds. Awesome case and great features including the Galaxy AI. Mostly use them when I'm out working where the active noise cancelling comes in handy.
Value
5
Written by a customer while visiting Samsung US