Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,825 Reviews)
Rating breakdown 14,825 reviews
5 Stars
10,189
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Keith S
from Lexington, KY
Expertise:Intermediate
Verified Purchase:Yes
Best earbuds ever. Noise cancellation works great. The most comfortable buds i have ever worn. Pairs great with my g24 ultra phone and Samsung Ultra watch.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Dan C
from Winfield, IL
Expertise:Intermediate
Verified Purchase:Yes
These earbuds are really awesome. The sound quality is great. They look beautiful. They're not too comfortable to wear for a long period of time. After about 2hrs of wearing them, my ear starts hurting a bit.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy Social Commerce, November 22, 2024
Hey Dan C, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are finding the earbuds to be so great with the audio quality, and we would love to help you find a comfortable fit for prolonged wear and usage. We have provided a link to an article to help you with the fit, and recommend using the Samsung Wearables App to perform a fit test. We have also shared a link to the Samsung Support Team if you have any questions or experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade to my Galaxy buds pro
on October 22, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the sleek design, ease of increasing/decreasing volume through touch, skipping tracks through clicks, ambient noise canceling and great bass. Look forward to trying out the new Galaxy AI features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thebuds3pro
on October 22, 2024
Posted by: Blackcat
[This review was collected as part of a promotion.] Amazing sounding earbuds that perfect in your ear.
Value
5
Written by a customer while visiting Samsung US
Posted by: Stanislaus D Pullen
Verified Purchase:Yes
These new buds are of excellent quality, and their sound quality is beyond comparison to any other earbuds.
Written by a customer while visiting Samsung US
Customer Rating
2
Smelly, ANC hisses
on October 22, 2024
Posted by: Shmoop
These STUNK. Literally smelled like burning plastic. Didn't wash off. It was a known issue at the release but I guess they didn't fix all of them yet. The ANC also has an unusually loud hiss. Pro 2 ANC had no such issue
On top of that the idiotic triangle stem is unusually hard to get into the case. You want to be able to do it in the dark, with ease, not fiddling and dropping them. Went with a different brand after realizing they make better earbuds for cheaper. Its a shame because sound quality and comfort were great but there is way more competition these days. I'd wait till they fix their issues. I returned them
Response from Samsung USBy Social Commerce, October 22, 2024
Hi Shmoop, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not aligning to your expectations. We have a range of resources to help you troubleshoot any frustration you are experiencing. We have also shared below a link to the Samsung Support Team to help you with any questions or out of the ordinary experiences you may be having. We appreciate you being a Samsung customer, and hope you have found a pair of earbuds you love using on a daily basis. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Quality!
on October 22, 2024
Posted by: DanThaMan
[This review was collected as part of a promotion.] I am so happy I decided to update my Bluetooth experience to the Galaxy Buds3 Pro! There are so many cool audio settings that you can choose from that I didn't have with my last pair of ear buds. I don't know of Galaxy AI is used for this device, but you can immediately tell a difference in the reduction of environmental sounds as soon as you initiate the noise canceling audio settings. Even without playing any audio you can tell it's working. I am most impressed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible performance
on October 22, 2024
Posted by: Andres
[This review was collected as part of a promotion.] The sound quality is fantastic, with deep bass and crisp highs that make music and podcasts sound immersive and detailed. Whether I'm listening to an upbeat playlist during my walk or catching up on a podcast, the audio clarity is unmatched. The active noise cancellation feature is another standout, intelligently adapting to the environment. It helps block out the sounds of the outside world when I need to focus but allows ambient noise to filter through when it's necessary, such as during outdoor walks where safety is key.
The Galaxy AI capabilities in the Galaxy Buds3 Pro really shine in how they anticipate needs and personalize the experience. They can automatically switch between noise cancellation modes depending on the environment, without me needing to lift a finger. This AI-driven feature is particularly helpful during walks, as it transitions smoothly when I move from a quiet neighborhood to a busy street. The AI also adjusts the sound levels based on what I’m listening to and learns my preferences over time. It’s incredible how intuitive these buds are—they almost seem to think for themselves. What also makes the Galaxy Buds3 Pro perfect for my daily walks is their ergonomic design. They're lightweight and fit snugly, staying in place even when I'm picking up the pace. I barely notice them, yet they deliver such a rich sound. And with their water-resistant design, I never worry about them getting damaged if I get caught in a drizzle. . Picture taking by s24 Ultr😀
Value
5
Written by a customer while visiting Samsung US