Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,825 Reviews)
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Eric 3
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Great easy pairing...easy to control..sound is awesome ...
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I don't like them
on October 24, 2024
Posted by: AngelC4
[This review was collected as part of a promotion.] I do not like these at all. I bought them and used them maybe 2 or 3 times. They do not stay in my ears. I miss the "beans" please bring that design back.
Value
1
Response from Samsung USBy Social Commerce, October 24, 2024
Hi AngelC4, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the secure fit of your earbuds with your device, and help you have the best experience possible. We have provided links to an article to help you find the ideal position, and another to a video to help you change the ear tips to the size that best aligns to your ears. We also recommend doing a fit test once you have your earbuds in your ears and are connected to the Samsung Wearables App. We have lastly, provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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Written by a customer while visiting Samsung US
Posted by: Kings
Expertise:Expert
Verified Purchase:Yes
I love the fit, compared to the buds pro I had. Feels great that I don't have to keep re-adjusting. Sound quality is impeccable too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: T Harris
from Raeford, NC
Verified Purchase:Yes
They are ok. I have to keep pressing them into my ear. They are not very loud.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, January 14, 2025
Hey T! Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We appreciate your feedback and noted your concerns about comfort and volume. To maximize your audio experience, having the right fit is crucial. The Galaxy Buds3 Pro comes with various ear tip sizes, and we strongly recommend finding the size that fits your ears perfectly. A secure fit prevents sound leaks and enhances the rich audio quality these earbuds deliver. Try adjusting the earbuds based on the directional markings for left and right, and angle them slightly for optimal microphone positioning. Additionally, the Galaxy Wearable app features an earbud fit test to confirm you have the perfect fit. Remember, these earbuds have significant upgrades over their predecessors, including enhanced drivers for improved sound and Active Noise Cancellation to provide a more immersive listening experience. If you find that the volume could be enhanced, please check your device settings for additional sound customization options. Also, be sure to check and make sure there is no debris and keep your buds up to date with the latest software update. We hope these tips help you enjoy your Galaxy Buds3 Pro even more! If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade
on October 23, 2024
Posted by: ReignSupreme
[This review was collected as part of a promotion.] Yo, these earphones are lit! I had some probs with the Buds 2 Pro, especially with the left one acting up. But when I made the switch, all those issues disappeared. The sound is way louder now, and there are so many more options to tweak the audio. If you're looking for top-notch earphones, these are the ones, my friend!
Value
5
Written by a customer while visiting Samsung US
Posted by: Sterling
from Manhattan, KS
Expertise:Intermediate
Verified Purchase:Yes
Best earbuds I've had to date. The bass, treble and mids are so clear. I actually took a phone call while mowing my yard and the person on the other end didn't know it...active noise cancelation rocks. They make my Buds2 Pro look simple.
I wish they didn't have to dupe the air pods design though.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jason
Expertise:Expert
Verified Purchase:Yes
The sound and noise cancelation is better but while in my ear, it consistently fall out. I recently had it on a 3 hour flight and it must have fallen out 5 times while I was sleeping. Mostly when my head was leaning to the side. Other than that, it is better than the previous model
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
4
Response from Samsung USBy Social Commerce, October 24, 2024
Hi Jason, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are happy to hear you found the new Adaptive Noise Canceling setting to be enjoyable for your usage. We would love to help you with the fit of your earbuds and have provided a link to an article to help you with the placement, and recommend doing a fit test in the Samsung Wearables App as a follow up. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Nathan
from Maysville, Ky.
Expertise:Intermediate
Verified Purchase:Yes
I love these Buds 3 Pro! A wonderful upgrade from the Buds 2 Pro's. It cuts out background noise so much better than the Buds 2 Pro and let's in automatically the things you need or want to hear. Great pair of earbuds. Love the pinch and swipe controls.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US