Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,826 Reviews)
Rating breakdown 14,826 reviews
5 Stars
10,190
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Could be louder but are good
on November 11, 2024
Posted by: Greatbudspro3
[This review was collected as part of a promotion.] The buds 3 pro are good and I love them but the sound quality isn't that great the buds pro2 had louder sound, but other than that they are great.
Value
3
Response from Samsung USBy Social Commerce, November 12, 2024
Hello Greatbudspro3, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are pleased with the features of your earbuds. We would love nothing more than to help you troubleshoot the volume of your earbuds. We have provided links to an article to address this matter, and another to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great noise canceling technology!
on November 11, 2024
Posted by: Oceanvibes
[This review was collected as part of a promotion.] I switched over to the galaxy buds 3 pro from the powerbeats pro, the powerbeats never had enough bass to satisfy me and with the galaxy buds 3 pro I'm more than happy with the audio quality. The noise canceling technology really helped immerse myself into my music or podcasts, nothing distracted me. It is my first pair of galaxy buds and I'm more than satisfied with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG NEVER DISAPPOINTS
on November 11, 2024
Posted by: Shellz
[This review was collected as part of a promotion.] Traded in my old buds for the new ones. As I said above they never disappoint. So glad for the trade in makes it that much easier to obtain new stuff. Thank you Samsung. I highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing noise canceling
on November 11, 2024
Posted by: Silentrunner
[This review was collected as part of a promotion.] I take these to the gym, and I couldn't believe just how much noise these headphones can cancel, and that is without distorting or ruining the audio you're listening too. Overall I'm pretty happy with my purchase, I just wish I could get then to sit in my ear better while running
Value
4
Response from Samsung USBy Social Commerce, November 12, 2024
Hi there Silentrunner, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are pleased with the audio quality and features of your earbuds. We would love to help you with the fit of your earbuds, and we have provided a link to an article to help you with the fit, and recommend performing a fit test while you are wearing the earbuds, and connected in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have additional questions or experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
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Written by a customer while visiting Samsung US
Customer Rating
5
So much better on my ears!
on November 11, 2024
Posted by: 808Bass
[This review was collected as part of a promotion.] I switched from the galaxy buds live and it was the best decision! I work from home as a nurse reviewing charts for cardiac patients and use them everyday for patient outreach and while attending virtual meetings. The noise cancelling feature is A+++. Biggest perk is they don't hurt the insides of my ears, that is a huge issue I've had in the past. Thank you Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound
on November 11, 2024
Posted by: NikkiH
[This review was collected as part of a promotion.] I like that Samsung has upgraded the design of these ear buds. It's a very sleek look and stays in my ears very well.
The sound is better compared to the galaxy buds+ that I was using. Also, the Galaxy AI upgrade is amazing. I like that I can speak to answer calls or adjust the volume.
The sound is better compared to the galaxy buds+ that I was using. Also, the Galaxy AI upgrade is amazing. I like that I can speak to answer calls or adjust the volume.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
War bud design very well.
on November 11, 2024
Posted by: JUNIOR
[This review was collected as part of a promotion.] I purchased the pro 3 buds for the language translation feature but unfortunately it's not compatible with the Samsung s20 fe. Overall the pro buds are good still adjusting to the fit in my ear.
Value
3
Response from Samsung USBy Social Commerce, November 12, 2024
Hi there Junior, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are pleased with the features and audio quality of your new earbuds. Some of the features are enabled by Galaxy AI and will require devices that are compatible with these features. We have provided a link to the Samsung Support Team if you have any questions. We also recommend performing a fit test with your earbuds connected in the Samsung Wearables App to help you with the fit. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Rob F
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
Noise canceling is excellent, Comfort is excellent, Sound is excellent. If I had a gripe is would be that the controls are slightly fiddly, especially the volume slider. I also wish the button didn't accidentally press so easily when I put in and remove the buds from my ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US