Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,826 Reviews)
Rating breakdown 14,826 reviews
5 Stars
10,190
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Design change!
on November 18, 2024
Posted by: NickBuds3
[This review was collected as part of a promotion.] The design change made the difference. I've been using the Buds 2, but upgrades to the 3 Pro to pair with my new Ultra 24. The galaxy AI features and live translation are very cool tools!
Value
5
Written by a customer while visiting Samsung US
Posted by: Pablo
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
Great product. Sound is extremely good. Samsung never disappoints
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Devin
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I love them, I would buy these again any day of the week, not a single regret for buying the headphones!!! anc is decent battery life is great, and they don't fall out of my ears like they have in the past
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Niko
from Grants Pass OR
Expertise:Intermediate
Verified Purchase:Yes
The sound quality and battery life are fantastic and a great improvement from the buds 2 pro, my only complaint is that these get quite uncomfortable to wear over an extended period of time, moreso than the previous model
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy Social Commerce, November 20, 2024
Hey Niko, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We are so happy to hear you are thoroughly enjoying the enhanced audio and features of your new earbuds. We would love to help you troubleshoot a more comfortable fit for prolonged wear. We have provided a link to an article to help you with the placement, and recommend following up with a fit test you can do in the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
Very good upgrade
on November 18, 2024
Posted by: SKMura
[This review was collected as part of a promotion.] Connects to phone quickly and has great audio quality. The noise cancelling and ambient modes are also very good. Good build quality and holds a good charge before having to recharge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad but they need to improve somethings
on November 18, 2024
Posted by: Emi B
from West Palm Beach FL
Expertise:Intermediate
Verified Purchase:Yes
I use them almost 8 hours a day during my work. The fit is great, and the sound is good. However, the build quality was much better on the Buds Pro 2. Another problem I've found is that my fingers are too big, and it's sometimes hard for me to change or pause songs because you have to use three fingers for those actions.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, November 19, 2024
Hey there Emi B, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the audio quality and overall fit of your earbuds. If you are finding the pinch settings to not align to your needs and preferences, we have provided a link to the full device manual. This can help you discover the voice settings that help you have control over your media. We have also shared a link to the Samsung Support Team if you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Newyork
Expertise:Intermediate
Verified Purchase:Yes
Lot of features in the Galaxy buds. Small and compact model
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mimi
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
Love these! Specially the 360 sound! So glad I got these! The noise cancelation is fantastic!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US