Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,826 Reviews)
Rating breakdown 14,826 reviews
5 Stars
10,190
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: David F
from California
Expertise:Expert
Verified Purchase:Yes
Things started off great. Then after two days the left ear bud stopped playing music and only emitted a loud consistent static sound. I unpaired them and repaired them and that fixed the problem. But I'm afraid this problem will return. Hence the 3 star rating.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Response from Samsung USBy Social Commerce, November 27, 2024
Hey David F, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear you have been able to resolve this matter with the audio quality of your earbuds. We have provided some resources to help you in the future to prevent this experience and troubleshoot this matter if it does return. We have also provided a link to the Samsung Support Team if you are ever interested in one on one assistance with any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ilya
from Los Angeles
Verified Purchase:Yes
excellent experience with new air bud
Trade it old one and got new one with discount
Trade it old one and got new one with discount
I would recommend this to a friend!
Value
5
Written by a customer while visiting Samsung US
Posted by: JBKYGA
Verified Purchase:Yes
Best earbuds I've owned. Love the sound and clarity of calls.
Written by a customer while visiting Samsung US
Posted by: Danny D
Verified Purchase:Yes
Was using another brand that didn't live up to the standard I was looking for, so I ordered these and my life changed ,
Written by a customer while visiting Samsung US
Posted by: Cameron
Verified Purchase:Yes
They physically hurt my ears. They have literally made me bleed after wearing for one day.
Response from Samsung USBy Social Commerce, November 26, 2024
Hi there Cameron, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not meeting your expectations and is not easily used. We have provided links to help you find a comfortable fit with your earbuds including a link to the Samsung Support Team if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
3 REASONS WHY THE GALAXY BUDS3 PRO SILVER ROCK!
on November 26, 2024
Posted by: THET
from PENNSYLVANIA, USA
Expertise:Intermediate
Verified Purchase:Yes
THERE ARE 3 REASONS FOR MY 5-STAR RATING OF THE GALAXY BUDS3 PRO SILVER. IN NO PARTICULAR ORDER THEY ARE : 1) THEY JUST LOOK AWESOME - ESPECIALLY WHEN THE LIGHT-BARS ARE TURNED ON, ON THE SIDES, 2) THE SOUND QUALITY FROM THESE BUDS3 PRO SILVER TRULY BLOW AWAY ALL THE OTHER SAMSUNG BUDS I HAVE PURCHASED SO FAR - IT'S NOT EVEN CLOSE, 3) SEE REASONS ONE AND TWO.
SAMSUNG, YOU NAILED IT ON THIS ONE. WAY TO GO!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great.
on November 26, 2024
Posted by: Shameca 36
I brought mines couple weeks ago. I really love mines. They sound so good.I'm happy with mines.😀😀😀😀😀
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Fit!
on November 25, 2024
Posted by: Chipmunk
from MIAMI, FL
Expertise:Expert
I bought these new Samsung Galaxy Buds Pro 3 as an early Christmas present. This was an excellent choice truly remarkable earbuds. 👏
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US