Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,826 Reviews)
Rating breakdown 14,826 reviews
5 Stars
10,190
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Manny
from Somewhere, OH
Verified Purchase:Yes
Still getting used to it, the voice/sound adaptation feature throws me off. Not in a negative way, just made me noticed how much I speak to myself when I'm listening to a podcast and the volume automatically goes down because I comment something. To myself. Also, it does have better battery life then the Buds 2 pro. One con is that it's that the case does not have wireless charging capability
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Rrodcne
from Corpus Christi, Texas
Verified Purchase:Yes
I love these buds. They're easy to use and they sound fantastic! I really enjoy using them when i exercise. They are easy to set up, easy to use,easy to msintain.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible case
on December 6, 2024
Posted by: Anonymous
from Kentucky
Expertise:Expert
I upgraded from the buds 2 pro, and was so excited to get these bud 3 pro. I had them for less than a month before I started getting a notification on my phone saying my buds have quit charging. I sent them in to only be told that there was liquid damage due to sweat. I have never had a problem with this with earlier products. I regret purchasing these.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 10, 2024
Hey Willie! We appreciate your feedback on the Galaxy Buds3 Pro. We always aim to provide our customers with the best experience possible. We're excited to see that you took the leap to upgrade from the Buds2 Pro. We hate to see that you've had some challenges trying to charge your buds. If the earbuds are still not charging, check both the case and the earbuds thoroughly for any damage. Please note that damaged earbuds will not charge. If one earbud is damaged, the other earbud may still charge. If you find that either the charging case or the earbuds are damaged, you will need to purchase a new pair. Additionally, if your USB cable or wall adapter is damaged, you may need to buy replacements for those as well. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Dustin
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
Amazing quality and sound the voice is very clear and the bass even stronger
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Solid, awesome sound quality, comfortable
on December 5, 2024
Posted by: Sammy47slick
from Cali
Expertise:Expert
They are a awesome upgrade over the pros 2 , the audio quality is heads over hand better . They also perfectly stay in the ears, the controls take a little time getting use to be they slay!!! Call mic is great and they are comfortable
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: James B
from MN
Expertise:Expert
Verified Purchase:Yes
Sounds very clear and actually louder clear and worth the upgrade for the money!
Written by a customer while visiting Samsung US
Posted by: Kasey
from Charlotte NC
Expertise:Expert
Verified Purchase:Yes
I recently upgraded to the Galaxy Buds3 Pro, and I couldn't be happier with my decision! From the moment I unboxed them, I was impressed by the sleek, modern design and the quality feel of the materials. These earbuds are not just visually appealing; they perform exceptionally well too!
One of the standout features for me is the sound quality. The audio is rich and immersive, with crisp highs and deep lows that make my music truly come alive. Whether I'm listening to my favorite podcasts or jamming to upbeat tracks, the clarity and detail are remarkable. The active noise cancellation is another game changer; it effectively blocks out the surrounding noise, allowing me to immerse myself fully in whatever I’m enjoying.
What's even more impressive is the comfort level. The Galaxy Buds3 Pro fit snugly in my ears, which means I can wear them for hours without any discomfort. They come with multiple ear tip sizes, making it easy to find the perfect fit for anyone.
Battery life is also outstanding. I regularly get a full day of use on a single charge, and the wireless charging case is a convenient bonus that keeps me powered up throughout my busy days.
Additionally, the touch controls are intuitive and responsive, allowing me to skip tracks, adjust the volume, and answer calls effortlessly. The seamless integration with my Galaxy devices enhances the overall experience, making it super easy to switch between my phone and tablet.
Overall, I can't recommend the Galaxy Buds3 Pro enough! They combine style, convenience, and top-notch audio performance in a compact form. Whether you're a music lover, a podcast enthusiast, or just need reliable earbuds for calls, these are the perfect choice. If you're considering a pair of high-quality earbuds, go for the Galaxy Buds3 Pro – you won’t be disappointed!
One of the standout features for me is the sound quality. The audio is rich and immersive, with crisp highs and deep lows that make my music truly come alive. Whether I'm listening to my favorite podcasts or jamming to upbeat tracks, the clarity and detail are remarkable. The active noise cancellation is another game changer; it effectively blocks out the surrounding noise, allowing me to immerse myself fully in whatever I’m enjoying.
What's even more impressive is the comfort level. The Galaxy Buds3 Pro fit snugly in my ears, which means I can wear them for hours without any discomfort. They come with multiple ear tip sizes, making it easy to find the perfect fit for anyone.
Battery life is also outstanding. I regularly get a full day of use on a single charge, and the wireless charging case is a convenient bonus that keeps me powered up throughout my busy days.
Additionally, the touch controls are intuitive and responsive, allowing me to skip tracks, adjust the volume, and answer calls effortlessly. The seamless integration with my Galaxy devices enhances the overall experience, making it super easy to switch between my phone and tablet.
Overall, I can't recommend the Galaxy Buds3 Pro enough! They combine style, convenience, and top-notch audio performance in a compact form. Whether you're a music lover, a podcast enthusiast, or just need reliable earbuds for calls, these are the perfect choice. If you're considering a pair of high-quality earbuds, go for the Galaxy Buds3 Pro – you won’t be disappointed!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Sosta L
from Chattanooga TN
Expertise:Intermediate
Verified Purchase:Yes
Amazing Features & Great Sounds- I can't give 5 starts because of the fit. And being honest, it could be the shape of my ears. I have tried all 3 sizes it comes with but I cant find the one that haves that good consistent grip inside my ear. If I smile or start talking they have the tendency to start wiggling out. I got the pros hoping for a better fit but for me it was not worth the extra money.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Response from Samsung USBy Social Commerce, December 9, 2024
It's great to hear from you, Sosta! It looks like you reached out to share your candid thoughts on the Galaxy Buds3 Pro. We're elated to see that you love the features the Buds3 Pro offers. The Buds3 Pro weighs 0.31 ounces and has a battery capacity of 53.0 mAh for the earbuds and 515 mAh for the case. They offer a playtime of 6 hours with Active Noise Cancellation (ANC) turned on and 7 hours with ANC turned off. We understand that fit is an important part of having a great experience with any buds. We understand that a proper fit is crucial for a great experience, and it seems you’ve already tried different tips, which is a great first step. To ensure you wear the earbuds correctly, check the bottom for directional markings; you'll find an ‘L’ for the left earbud and an ‘R’ for the right. Insert the right bud with the ‘R’ facing you into your right ear, and the left bud with the ‘L’ facing you into your left ear. Make sure to angle the microphones towards your mouth rather than downward. Adjust the earbuds by rotating them until they feel right. You can also run an earbud fit test in the Galaxy Wearable app to confirm that you have the proper fit. For steps on how to run a fit test, please check out the link attached. If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US