Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,826 Reviews)
Rating breakdown 14,826 reviews
5 Stars
10,190
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jun2
from Eastvale California
Expertise:Beginner
Verified Purchase:Yes
The activity noise cancellation function is very excellent, the fit of the ear is very good, and even after two to three hours of continuous use, the pain in the ear is less than that of the AirPods Pro 2. The light of LED is good for fashion, but the design is too masculine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Francis
from Smithfield RI
Verified Purchase:Yes
Really cool lights on the side.
And sound quality is very clean.
And sound quality is very clean.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Erick
from Miami
Expertise:Intermediate
Verified Purchase:Yes
I haven't found yet the right size of ear tips, the feel lose. The sound is great.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, January 10, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Erick! We’re thrilled to hear that you love the sound quality. With their advanced 24-bit high-resolution audio and the adoption of Samsung's Edge-AI sound technology, they really do deliver an exceptional listening experience. Regarding the ear tips, we understand how vital a proper fit is for both comfort and sound isolation. The Galaxy Buds3 Pro comes with multiple ear tip sizes to help you find the perfect fit. If the ones you have feel loose, we recommend trying the other sizes included in the box to ensure a snug and comfortable fit for your ears. Be sure to check out the link attached for additional options that should help you find a proper fit. Your experience is very important to us, and we are committed to providing you with the best possible audio experience. If you have any further questions or need assistance, feel free to reach out to us at Samsung Support! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Whyh
Expertise:Intermediate
Verified Purchase:Yes
I tried all three sizes. Each one hurt my ears. I couldn't wear them longer than 15 mins at a time. I've never had this issue with any other brand.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 11, 2024
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We aim to provide our customers with the best experience possible. The Buds3 Pro lets you easily switch your audio from your Galaxy phone to your laptop. Enjoy your favorite playlists on your phone, and then seamlessly transition to your laptop for the final boss battle in your favorite game using the PC Auto Switch feature. If you've tried all the tips that come with your Galaxy Buds3 Pro and still find them uncomfortable, it may be helpful to ensure you're wearing them correctly. Start by checking that you have the right size ear tips, as the Bud tips come in various sizes to fit different ear shapes. A proper fit is essential, as it should eliminate any gaps between your ear and the ear tip, which helps prevent sound leaks and enhances audio quality. Once you have the appropriate tips, check for the directional marks on the bottom of the earbuds—look for an "L" for left and an "R" for right. Insert the right (R) bud into your right ear, ensuring the "R" is facing you, and do the same with the left (L) bud in your left ear. Adjust the angle slightly so the microphone points toward your mouth instead of hanging straight down. Finally, fine-tune the position by rotating the earbuds until you find a comfortable fit, allowing for a better listening experience. We hope that this helps! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Joe r
from Idaho falls
Verified Purchase:Yes
I love them they fit great 👍 👍👍👍👍👍👍👍👍👍👍👍👍👍
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Fitment not as good as Buds 2 Pro
on December 10, 2024
Posted by: Remarkable_Insect_64
from Savannah, GA
Expertise:Expert
The app shown my left ear fits good, but the right ear fitment is always poor even though I've used the largest earpiece. It still leaking sound.
The buds 2 pro has a much better fitment and seal.
The buds 2 pro has a much better fitment and seal.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
3
Response from Samsung USBy R&R Team, December 11, 2024
Thank you for your feedback on the Galaxy Buds3 Pro. Your input is crucial for our ongoing improvements. The Buds3 Pro features an Adaptive Equalizer powered by Galaxy AI, which adjusts the audio based on how the earbuds fit in your ears. This means that every time you wear the Buds, you can enjoy the best sound quality for every playlist. The Galaxy Buds3 Pro comes with different sized ear tips, so the first step is to ensure you have the correct size for your ears. A proper fit prevents gaps between the ear tip and your ear, which helps avoid sound leaks and ensures optimal audio quality. If you need assistance changing the tips, please refer to our guide. Once you have the right tips on your earbuds, check the bottom for directional markings—"L" for left and "R" for right. Insert the right bud into your right ear with the "R" facing you, and the left bud into your left ear with the "L" facing you. Slightly angle the earbuds so that the microphone points towards your mouth, then adjust them by rotating forwards and backwards until they feel comfortable. If needed, consider trying different sizes or styles of earpieces to improve the seal and enhance your audio experience. If you continue to experience this after doing so, please be sure to reach out to us at Samsung Support for additional support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on December 10, 2024
Posted by: seanmrunner
Expertise:Intermediate
I purchased these a month ago and so disappointed. The wont stay in my ears. Ive tried all three fittings for multiple days. Then I tried to return them but it was too late. You only get 15 days. When you try to adjust the buds in you ear you get a high pitch squeak.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, December 11, 2024
Thank you for sharing your experience with the Galaxy Buds3 Pro, Sean. Your Buds3 Pro features a silver finish and comes equipped with a two-way speaker that offers ultra-high-quality audio at 24-bit / 96kHz. It also includes active noise cancellation and adaptive noise control. We hate to hear that you’re having challenges with the fit and the high-pitched squeak when adjusting the fit. We understand how frustrating that can be. For the fit, have you tried using different ear tips? Sometimes, finding the right size can make a significant difference. As for the squeaking, this could be a technical concern, and we recommend reaching out to us at Samsung Support so that we can look further into what could be causing this. They may also be able to help troubleshoot this or provide options for you. We appreciate your feedback, and we hope to resolve these challenges for you! If you need any further assistance, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Robynn
from Texas
Verified Purchase:Yes
I was a little skeptical of these considering i had previously purchased a set that i didnt like. I haven't learned all the features of these buds yet but so far these are WAY better than the purple in ear buds i previously bought and returned. I would highly recommend these buds. You wont be disappointed! Well, at least im not!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US