Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,826 Reviews)
Rating breakdown 14,826 reviews
5 Stars
10,190
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Arko
from Tuscola, IL
Expertise:Intermediate
Verified Purchase:Yes
The best headphones I have ever had. Enabled with voice, gestures, and tons of new features make it best product in the market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Vanessa P
from Houston TX
Verified Purchase:Yes
Amazing, I have had them in all versions but these are so comfortable, the sound is spectacular, the sound cancellation is amazing.
Written by a customer while visiting Samsung US
Posted by: Skillz
Verified Purchase:Yes
Ear buds sound quality was decent and microphone was great compare to my old workout Bluetooth earbuds. however the fit is not as good. I purchased wing tip add on and it was able to hold on perfectly. However you can't charge or place the buds back in the case. Also the cover for the case open up way too easy and is not as sturdy. I dropped my earbuds a few time while it was on my Keychain. I have decided to keep it in my pockets a bit uncomfortable.
No, I would not recommend this to a friend.
Features
4
Response from Samsung USBy R&R Team, December 20, 2024
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're glad to hear that you appreciate the decent sound quality and great microphone performance. We designed these earbuds to provide an immersive listening experience while ensuring comfort during your workouts. We understand that fit is essential, and we encourage users to explore the different tips for the right size to enhance their experience. You can also perform a fit test directly from the Samsung Wearables app. Our team is continuously working on improvements, and your feedback is invaluable. Regarding the case, we’ve designed it for ease of access, and we hate to see that it feels less sturdy than expected for you. We recommend keeping the earbuds securely in the case when not in use to protect them. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. Thank you for your input, and we hope you continue to enjoy the benefits of the Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best buds
on December 17, 2024
Posted by: Debra
Love them the sound is exquisite. I feel like I'm i. A studio.
Written by a customer while visiting Samsung US
Posted by: Dave P
Expertise:Intermediate
Verified Purchase:Yes
The ear buds are oval and won't seal in ear. Tried all 3 sizes and it won't pass the seal test in the app. I don't know of anyone who has oval ear canals so very strange that Samsung would design them oval when all others are round.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 20, 2024
We appreciate you sharing your feedback regarding the Galaxy Buds3 Pro. Dave. The Galaxy Buds3 Pro features a Dual Amplifier system equipped with our first-ever independently controlled woofer and tweeter, allowing them to deliver a wide range of sound. To ensure a comfortable and secure fit, the earbuds come with a variety of ear tip sizes that accommodate different ear shapes. It’s essential to use the right size tips for a snug fit, as this helps prevent sound leaks and ensures optimal audio performance. If you need guidance on changing the ear tips, please refer to our Buds3 Pro tips guide. Once you have the right tips, check for directional markings on the earbuds — look for an "L" for the left earbud and an "R" for the right. Insert the right bud into your right ear with the "R" facing you and the left bud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone points towards your mouth, then adjust them by rotating forwards and backward until they feel comfortable. Lastly, you can run an earbud fit test using the Galaxy Wearable app to confirm that you have the ideal fit. We appreciate your input and encourage you to reach out to our Samsung Support team for any further assistance with this or anything else. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Buds 3 Pro are a Sound Value
on December 17, 2024
Posted by: KL Bruton
from CLEVELAND Ohio, EEUU
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Buds 3 Pro have impressed me due to the noise cancelation, and the sound quality over other sound buds I have tried from other brands in similar price range. I also appreciate the translation feature: I can hear English through my buds though the other person is speaking another language- very cool. I also like the blade lights, which make the ear bbuds look kind of futuristic, whereas other ear buds just show a blinking blue light indicating Bluetooth connection. They have good bass response, and you can dial up/down this response from the Galaxy Wear app, so you're not stuck with only one sound profile to listen to, which can fatigue your ears (or prove insufficient based on what you listen to). They do a good job of isolating noise during calls insuring you are what is heard and not the background sound (ie wind, sirens). I would not call these audiophile-level earbuds, because those are in-ear monitors, but these will definitely be more than up to the task for a variety of use cases. My rating 9/10.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Richard
from Jacksonville, FL
Expertise:Expert
Verified Purchase:Yes
These buds are absolutely amazing! They are so comfortable that you can almost forget that they are in, you can hear your surroundings clearly while listening to your music, the voice controls make hands free control a snap, and the sound quality...., deep bass response, crystal clear hughs and mids. The perfect match for my Galaxy S24 Ultra!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chelsea
Verified Purchase:Yes
So gar so good. They fall out of my ears easily so I changed sizes but still experiencing same issue.
Response from Samsung USBy R&R Team, January 9, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro, Chelsea! The Buds3 Pro allows you to hear every detail on your TV to the fullest with 360-degree immersive sound that feels like it’s all around you. We understand how important it is to find the perfect fit for comfortable listening. The Galaxy Buds3 Pro comes with a selection of ear tips in different sizes, so start by ensuring you have the correct size for your ears. It’s important for the ear tips to fit snugly without any gaps, as this prevents sound leaks and ensures optimal audio quality. Once you have the appropriate tips attached, check the bottom of the earbuds for directional marks—‘L’ for left and ‘R’ for right. Insert the R bud into your right ear with the ‘R’ facing you and the L bud into your left ear with the ‘L’ facing you. Angle the earbuds slightly so the microphone is pointing toward your mouth rather than straight down, and adjust them by rotating them until they feel comfortable. Additionally, you can run an earbud fit test in the Galaxy Wearable app to confirm that you have the proper fit. We truly appreciate your feedback, and if you continue to experience issues, don't hesitate to reach out. Your comfort and satisfaction are important to us! If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US