Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,827 Reviews)
Rating breakdown 14,827 reviews
5 Stars
10,191
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
If the previous ones didn't fit these 100% won't
on December 18, 2024
Posted by: Annoyed Fan
from texas
Expertise:Intermediate
Verified Purchase:Yes
The first buds at least allowed you to use 3rd party rubber buds for the prefect fit. With the new clap on design using 3rd party rubber buds is not option.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, December 19, 2024
Thanks for sharing your thoughts on the Galaxy Buds3 Pro! We're glad to hear your thoughts as we constantly strive to enhance our products. The new design has been created to provide a more secure and comfortable fit, ensuring an immersive audio experience. While third-party ear tips are not compatible, the included tips are optimized for sound quality and comfort, and come in various sizes. It's important to ensure you have the right size tips to avoid gaps between your ear and the ear tip, which can lead to sound leaks. To get the best fit, check the earbud for directional marks (L for left, R for right), insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the earbud slightly so that the microphone points towards your mouth, and adjust the buds by rotating them until they feel comfortable. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We value your insights and encourage you to explore the full range of features these earbuds offer, including exceptional sound quality, active noise cancellation, and seamless connectivity. Your satisfaction is our top priority! If you need any further assistance with this or anything else, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Abdo Ahmed
Verified Purchase:Yes
I love Samsung, it's a powerful phone. When I go to my country, it's powerful in performance and has good internet. I always praise Samsung and I also tell my friends and all my family. The Samsung phone is the best in everything.
Written by a customer while visiting Samsung US
Customer Rating
3
Noise cancelation
on December 18, 2024
Posted by: Jojo
from California
Expertise:Intermediate
I work in construction and just bought these a week ago. I thought I would use them for work to cancel some of the loud noise . They did for the most part but certain noises would echo in my ear and felt like my ear drum was gonna burst. It felt like when your ears get plugged and suddenly unplug after a while. Not so sure they are gonna work out
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy R&R Team, December 19, 2024
Thank you for sharing your experience with the Galaxy Buds3 Pro, Jojo! We designed these earbuds with advanced Active Noise Cancellation technology to help you fully immerse yourself in your music while reducing background noise. Given that you work in construction, we understand how valuable this feature can be. To ensure you get the best performance, we recommend trying different ear tips to achieve the perfect fit, as a secure fit can significantly enhance noise isolation and comfort. You can find a variety of ear tip sizes included in the box, and be sure to utilize the fit test to ensure that you have the best fit. Additionally, consider using the Ambient Sound feature to adjust the sound levels when you need to be aware of your surroundings. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you have any further questions or need help with this, feel free to reach out to us at Samsung Support. We're here to ensure you have the best audio experience! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Rojer
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
super sound and easy to use, its unique finishes so are very nice
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: poky3210
from Florence Arizona
Expertise:Intermediate
Verified Purchase:Yes
The buds 3 pro are an excellent ear bud. They do everything wonderfully
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
If you have the pro 2's, keep them
on December 18, 2024
Posted by: Randall
from NY
Expertise:Expert
The sound quality of the earbuds is good. I had the Galaxy buds Pro 2 that I traded in for these. I don't like the pinch/tap method to change the track or raise/lower the volume. It only works two out of 10 or so times. Really have to mess with it in order for it to work which is very frustrating. Buds Pro 2 were much easier to operate with a simple touch of one finger. I regret trading them in but it's too late now. Hoping I will get used to the pro 3's, but I would not recommend them
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, December 20, 2024
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Randall. We're excited to hear you appreciate the sound quality! The Buds3 Pro provides our best and most immersive audio experience. They come with features such as Wind Shield, Blade Light, Swipe Control, and Pinch Control. While we understand that the touch controls can take some getting used to, they are designed to offer a seamless and intuitive experience once you’ve adapted to them. We encourage you to explore the various customization options available in the app to tailor the controls to your liking. We strive to continuously improve our products, and your input is invaluable in helping us enhance user experience. We hope you continue to enjoy your Galaxy Buds3 Pro and discover all their features! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Sharon K
Verified Purchase:Yes
The greatest earbuds that I ever had. The sound quality of those earbuds are really impressing
Written by a customer while visiting Samsung US
Posted by: Kessiay
from Brooklyn, Ny
Expertise:Intermediate
Verified Purchase:Yes
An amazing peice of tech, the sound quality has thoroughly impressed me. With active noise canceling i can focused on my music & drown out the world and with ambient sound I hear what's going on around me. While the new touch sensors took some adjusting I did acclimate with time. I can go some distance from my phone (Fold5) without a drop in quality in listening experience. I'm thoroughly happy with my buy with the only con being the touch sensors & even that I've adjusted to.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US