Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,827 Reviews)
Rating breakdown 14,827 reviews
5 Stars
10,191
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Victor
Verified Purchase:Yes
Doesnt fit very well to the ear. It fall when is sweat or just running
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 20, 2024
Thank you for your feedback regarding the Galaxy Buds3 Pro, Victor. We appreciate your insights! The Galaxy Buds3 Pro is designed with a secure fit to ensure comfort and stability during daily activities, including workouts and runs. Additionally, the Buds3 Pro features an enhanced woofer and tweeter with wide frequency response to unveil the minute details in your music. We understand that fit is an important factor in enjoying your buds. We recommend trying different ear tip sizes included in the package for a better fit tailored to your ears. We hope you continue to enjoy your Galaxy Buds3 Pro! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Legomusic
from Niagara falls NY
Expertise:Intermediate
Verified Purchase:Yes
Love these air bud you did it again samsung quality products these things sound great very comfortable in your ears lot of excitement features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vidy
Verified Purchase:Yes
Im a samsung fan..i do like these earphones, the music quality is good. However, the left side keeps falling out of my ear when im at the gym. Also, bending over to pick up weights is also an issue as they fsll out. I do believe i have the bigges bud cushon on them. Thats my only concer with these.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 8, 2025
Hi Vidy! Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate your insights, and it’s great to hear you enjoy the sound quality of the music! In regards to the left earbud falling out during your workouts, it's essential to ensure that you have the right size ear tips for your ears. As you know, the Galaxy Buds3 Pro comes with different-sized ear tips, and finding the perfect fit can make a significant difference. You want to ensure there’s no gap between your ear and the ear tip, which can help avoid sound leaks and improve overall comfort. Once you’ve got the right tips on your buds, you can check the bottom of the earbuds for directional marks. Make sure the "R" bud is inserted into your right ear and the "L" bud into your left ear, both with the letters facing you. Aligning them correctly can enhance stability. Another tip is to angle the earbuds slightly, so the microphones point toward your mouth rather than straight down. After inserting them, try rotating the buds forwards and backwards until they feel secure. Additionally, we recommend using the earbud fit test available in the Galaxy Wearable app. This feature can help you verify that you have the proper fit for optimal performance. If you have any further concerns or questions, reach out to us at Samsung Support. We’re here to help you enjoy your listening experience! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Eduardo
from Brooklyn,NY
Verified Purchase:Yes
Amazing ! I can't say enough about the sound and fit in my ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome features, but average sound quality
on December 19, 2024
Posted by: audioguy
from West Palm Beach
Expertise:Expert
Just purchased the product and found it was easy to pair with phone and configure. The features, look and feel of the product is good and as expected, however the sound quality just didn't quite hit the mark. Its hard to describe it, but I would say that the sound lacked depth, felt somewhat flat and tinny. The digital sound enhancements created a large space feeling and sounded processed.
I think for someone who might have sound quality on the bottom of their priority list, this product will still hit the mark. All around I think it's still a solid product, but the features weren't enough for me to consider keeping since sound quality is top on the list for me.
TLDR: Features are great; sound was okay.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new Galaxy Bud Pro3's
on December 19, 2024
Posted by: Dave J
from Erie, PA
Expertise:Intermediate
I recently received my Galaxy Bud Pro3s and I have to tell you so far, I love them. I mistakenly ordered the Galaxy Bud3's and wasn't aware of my mistake until I received my order. I vacillated about returning the 3's for the Bud Pro3's. My initial reaction to my decision, I am glad I made the switch. The Galaxy Bud Pro3's fit much better than the 3's and the sound quality is excellent. At this point I am elated with my choice.
I will also add that I am a bit of a earbud addict so I have tried a lot of pairs of earbuds. I like earbuds and headphones and love to try out the latest and the greatest. I have a set of Bose earbuds and at this point I am almost willing to say that the Bud Pro3's are better overall. Stay tuned. I may update my review when i have a chance to really put these Bud Pro3's to the test.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Naga
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Very clear voice. Noise canceling works great. Fits perfectly in the ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible call quality!
on December 18, 2024
Posted by: Mcalvert05
from Indiana
Expertise:Expert
I pre-ordered these in the very beginning. I am so tired of everyone telling me I sound muffled during phone calls! I want my buds 2 pros back that I traded in!
Features
4
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, December 19, 2024
Thank you for sharing your experience with the Galaxy Buds3 Pro, Mcalvert05. We hate to hear that you're having challenges with call audio clarity. The Galaxy Buds3 Pro is designed with intelligent active noise cancellation and wind shield technology to enhance your calling experience. To improve audio quality during calls, please ensure that the earbuds are seated properly in your ears for an optimal fit, as this can significantly impact sound performance. Additionally, remember to clean the microphone hole, speaker, and air duct. Before cleaning the speaker, detach the ear tip from the latch at the bottom of the earbud. Use a clean, dry, and soft brush, cotton swabs, or other appropriate tools to remove any earwax or debris. We also recommend checking if the latest firmware updates are installed, as updates can improve functionality and resolve potential issues. You can easily check for updates through the Galaxy Wearable app. If you continue to experience muffled sounds, please try resetting your earbuds by following the instructions in the Galaxy Wearable app. If this persists, our Samsung Support team is here to help you further. We appreciate your feedback and hope to enhance your experience with our products! -Kelvin
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Written by a customer while visiting Samsung US