Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,827 Reviews)
Rating breakdown 14,827 reviews
5 Stars
10,191
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Denier, colorado
Expertise:Beginner
Verified Purchase:Yes
Is nice and the noise canceling work very well and very nice sound
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad quality, stopped working within a month
on December 23, 2024
Posted by: Gaurav M
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Bought it in August 2024 and the left one stopped working after about a month. The voice is so faint in that one, you can barely hear it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 27, 2024
Hey Gaurav, we appreciate you taking the time to share your honest feedback on the Galaxy Buds3 Pro. The Buds3 Pro features a refreshed look and delivers revolutionary sound, making them perfect for true audio lovers. With a comfortable new shape and improved hardware, they provide the high-resolution audio experience you’ve been craving. We hate to hear that one of your buds isn't performing well. If you're experiencing low volume or poor sound quality in one or both of your Galaxy Buds, there could be a few reasons for this. It’s possible that the earbuds are not being worn correctly, or they may have accumulated dust or debris. Additionally, audio quality can be affected by outdated software, low battery, and other factors. Please be sure to check out the link attached for steps to help troubleshoot this. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US
Posted by: SHANU
from MN
Expertise:Beginner
Verified Purchase:Yes
Very nice.and good lesson music good futures.good experience.
I would recommend this to a friend!
Features
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Karissa
from Austin
Expertise:Expert
Verified Purchase:Yes
Sleek and comfortable, very pleased with new design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Danny
from Colorado
Expertise:Expert
Verified Purchase:Yes
Excellent sound quality, ear fit, and ease of use. I had the Galaxy Pro Buds 2 and love them and these are certainly an improvement on those. I used can wear them pretty much anywhere with no issues. The only reason this does not get a 5 star review is because the active noise cancellation does not work as much as I would like.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 8, 2025
Thank you for your thoughtful review of the Galaxy Buds3 Pro, Danny! Your insights are essential as we continue to make improvements and changes. We're thrilled to hear that you appreciate the excellent sound quality, ear fit, and ease of use. We’ve designed the Buds3 Pro with advanced audio technology to enhance your listening experience, and it’s great to know you’re enjoying those improvements. We noted your concern regarding the active noise cancellation. While the Galaxy Buds3 Pro features Adaptive Sound technology to automatically adjust sound levels based on your environment, it’s crucial to ensure they fit properly for optimal performance. Make sure that you are using the correct ear tips for your ears, as a snug fit can significantly enhance noise cancellation. Additionally, please check that your Galaxy Buds3 Pro is updated to the latest firmware through the Galaxy Wearable app, as regular updates help improve functionality. You can also adjust the Active Noise Cancellation settings within the app to find the best mode that suits your surroundings. We value your feedback and are continuously working to enhance our products. If you have any further questions or need assistance, don’t hesitate to reach out to us at Samsung Support for further assistance. Thank you for being a valued member of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: CoSco
from Washington
Expertise:Expert
Verified Purchase:Yes
No complaints. All around solid. Great noise canceling and sound
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, December 23, 2024
Thank you for reaching out to us, CoSco. We see that you reached out to share your candid feedback on the Galaxy Buds3 Pro. We're thrilled to hear that you're enjoying the solid performance and amazing noise-canceling features. With our advanced Active Noise Cancellation technology, the Buds3 Pro truly allows you to immerse yourself in your favorite music or podcasts without distractions. We designed these earbuds to deliver rich, high-fidelity sound, making every note and beat come alive. Plus, the comfortable fit ensures that you can wear them for hours without discomfort. Your feedback helps us continue to improve and develop products that enhance your listening experience. For any questions or questions, please do not hesitate to reach out to us at Samsung Support. Thank you for choosing Samsung! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Sound!
on December 23, 2024
Posted by: DLee
from New York
Expertise:Intermediate
Purchased a week ago and so far I love the sound, clarity, and bass.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Mike
from Buffalo, Ny
Expertise:Intermediate
Verified Purchase:Yes
Super high quality. Very impressed with Samsung. These are perfect so happy that I bought them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US