Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,827 Reviews)
Open Ratings Snapshot
Rating breakdown 14,827 reviews
5 Stars
10,191
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Just not for me.
on December 25, 2024
Posted by: Weaver
from Johnstown pa
Expertise:Expert
Verified Purchase:Yes
Sounded good, but fell out of ears every 30 seconds. I elected to stick with my original bud pros.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 29, 2024
Hey Weaver! Thanks for sharing your candid feedback on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro offers an exceptional listening experience with crystal-clear sound. Whether you're making phone calls or enjoying a new playlist during your morning workout, the Samsung Seamless Codec maintains high-quality streaming across devices, supporting audio up to 24-bit / 96 kHz. Galaxy Buds3 Pro comes with different-sized ear tips. To ensure the best audio performance, it's essential to use the right ear tip size for a snug fit, as this prevents sound leakage. After selecting the appropriate tips, check for the directional markings on the earbuds, with "L" for left and "R" for right, to insert them correctly. Angle the earbuds slightly so the microphone points towards your mouth for optimal communication. For added assurance, run an earbud fit test using the Galaxy Wearable app to confirm a proper fit. Once again, your feedback is greatly appreciated as we continue to make improvements. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great purchase
on December 25, 2024
Posted by: Paul
from Delaware
Expertise:Expert
Verified Purchase:Yes
Love them, the voice controls are great, the sound is really good. And get about 5 hours of play time from each earbud before I need to charge it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds
on December 25, 2024
Posted by: MykeP
from Citrus County Florida
Expertise:Intermediate
Verified Purchase:Yes
I love the sound quality and features on my Samsung phone. Highly recommend thesr
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect fit and great sound quality
on December 25, 2024
Posted by: Samir
from Maryland
Expertise:Expert
Verified Purchase:Yes
This are the best headphones so far. They fit perfectly and don't come off the ear. Sound quality it is A+. Great job Samsung!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sounds
on December 25, 2024
Posted by: Love them
Love the ear buds so much. 😍 there amazing and fun
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Low pickup of ambient sound
on December 25, 2024
Posted by: apobib
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
My original Buds Pro have much better ambient sound...I am highly disappointed. These are no better than the FE's as far as ambient sound pickup...i.e I want to hear more ambient sound.
I would recommend this to a friend!
Features
2 out of 5
2
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 26, 2024
It's great to hear from you! We appreciate your thoughts on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro features automatic audio adjustments, including Ambient sound, Adaptive sound, and Active Noise Cancelling. These options enhance your listening experience whether you’re enjoying music or taking a call. However, you can also manually enable these options using the Galaxy Wearable app. To ensure the automatic features are activated, simply open the app and tap on "Auto Switch to Ambient Sound," where you can turn on the option to "Use Ambient Sound During Calls," allowing you to hear your voice more clearly. Also, make sure to ensure that your buds are up to date using the Wearable app. If this continues to be your experience, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Earbuds
on December 24, 2024
Posted by: Murph
from Fort Worth, Texas
Expertise:Intermediate
Verified Purchase:Yes
Good sound quality, very good seal, super comfortable fit, very happy with my purchase
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
nice product
on December 24, 2024
Posted by: Hector
from miami, fl
Expertise:Intermediate
Verified Purchase:Yes
The product have good features and easily handled but the time the battery lasts can be better.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Hector. We’re thrilled to see that you appreciate their features and find them easy to handle. Regarding your concern about battery life, the Galaxy Buds3 Pro actually provides an impressive playtime of up to 26 hours on a single charge, which can extend to 30 hours when using the fully charged case. We understand that battery life is crucial, and we want to ensure you maximize your experience. To help conserve battery power, consider a few simple adjustments. When you're not using the earbuds, it's best to keep them in the charging case with the lid closed. Also, adjusting your notification settings via the Galaxy Wearable app on your connected device can really help. If you're using iOS, you can manage settings through the Galaxy Buds app. We hope these tips enhance your experience and keep your Galaxy Buds3 Pro ready whenever you need them. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. Thank you for being a valued customer! -Kelvin
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Written by a customer while visiting Samsung US
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