Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,827 Reviews)
Rating breakdown 14,827 reviews
5 Stars
10,191
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from TN
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from the Buds Pro which I regret trading my Samsung In Ear Bean shaped buds for. The fit of the in ear bean shaped buds and sound was much better. These new Buds Pro3 have a really good fit, sound, and look. The only issue is when using the default video player the videos pause while switching and I have had to press I the stem to get sound to come through again. I also am curious as to how long the battery is supposed to last during use, they seem to drain a little quickly to me. Otherwise I really like them and enjoy yhis upgrade verses the last.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone
on December 25, 2024
Posted by: Mykee06
I luv it and i will try this ear buds and the phone.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Molly
from New York
Expertise:Intermediate
Verified Purchase:Yes
My headphones are the best. And they fit perfectly in my ears and I love the color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bones
from Sioix city Iowa
Expertise:Expert
Verified Purchase:Yes
Love the sound quality, i also enjoy not having to take my headphones out to talk to someone I love the quiet feature
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nathan
from Elgin, IL
Expertise:Beginner
Verified Purchase:Yes
These buds have an amazing quality. The sound is great and the noise canceling is unlike anything I’ve experienced before!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Roselys
from El Doral, FL
Expertise:Expert
Verified Purchase:Yes
Es lo mejor en audifonos, su nitidez y versatilidad, me encanta.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Swostik
Expertise:Intermediate
Verified Purchase:Yes
Good earbuds with actove ANC but the touch can be tricky sometimes.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 22, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Swostik! We're elated to hear that you appreciate the active noise cancellation feature, which is designed to provide an immersive audio experience. We understand that the pinch controls may take some time to get used to. Our team is continuously working to enhance the user experience, and we appreciate your feedback on this aspect. Remember, you can customize the touch settings in the Galaxy Wearable app to better suit your preferences. If you have any more thoughts or experiences you’d like to share, please do not hesitate to reach out to us at Samsung Support! Your feedback helps us create the best possible products for our users. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2
Poor fit
on December 25, 2024
Posted by: Asingh
from New York
Expertise:Expert
The fit is really poor. I traded in my Buds FE and I regret it. The Buds FE stayed in my ears for the most part; the fit was okay. These just pop out all the time. The controls are also finicky. Touch-sensitive controls suck when you can't get feedback that anything happened. I much preferred the button on the FE.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R Team, December 28, 2024
Thank you for your feedback on the Galaxy Buds3 Pro, Asingh. We understand that achieving the perfect fit is essential for optimal audio quality. The Galaxy Buds3 Pro comes with different-sized ear tips, so we recommend ensuring that you have the right size for your ears to avoid any gaps between the ear tip and your ear, which can lead to sound leaks. If you need guidance on changing the tips, please check out our guide for the Buds3 Pro tips. Additionally, be sure to check for the directional marks on the earbuds—there's an R for the right earbud and an L for the left. When inserting them, make sure to angle the buds slightly so that the microphone points toward your mouth. You can adjust the position by rotating them until they feel comfortable. For even more assurance, you can run an earbud fit test in the Galaxy Wearable app to confirm that you have the proper fit. We hope this information helps you enjoy your Galaxy Buds3 Pro even more! If you have any further concerns or questions, we would be more than happy to further assist you at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US