Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,827 Reviews)
Rating breakdown 14,827 reviews
5 Stars
10,191
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Fernando
from Utah
Expertise:Expert
Verified Purchase:Yes
It's a great headset. They just need to work on the grip on the ear as they keep falling out.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Okay headphones. Disappointing for the price.
on December 26, 2024
Posted by: Yogagirl
from Connecticut
Expertise:Intermediate
Verified Purchase:Yes
Sound is only so-so. Fit is good with different size options. Love the case.
No, I would not recommend this to a friend.
Design
3
Value
2
Response from Samsung USBy R&R Team, December 27, 2024
Thanks for sharing your thoughts on the Galaxy Buds3 Pro! We’re thrilled to hear that you found the fit to be comfortable with the various size options available. We designed the Galaxy Buds3 Pro with user comfort in mind, ensuring a snug fit for all ear shapes. We appreciate your feedback on the sound quality. While we aim to provide an immersive audio experience, we are always looking for ways to improve. It’s great to hear that you love the case! We designed it not only for protection but also for portability, making it easy to carry your Buds wherever you go. If you have any additional comments or suggestions on how we can enhance your experience, please feel free to share them with us at Samsung Support. We value your feedback and hope you continue to enjoy your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: James
from Washington DC
Expertise:Expert
Verified Purchase:Yes
I got a great deal on these earbuds. The sound quality and ability to block out background noise is perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Charlotte NC
Expertise:Intermediate
Verified Purchase:Yes
Very good quality. Excellent sound. Easy use. And sync.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Robert Danner
Verified Purchase:Yes
I love them! They fit in my ears very comfortable and the sound quality is great!!
Features
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Pendergrass, GA
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound, noice cancellation, fit, and function. Translator works great and easy to control!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Andrew
Verified Purchase:Yes
I like the sound quality, the ANC, and the stem controls. Dislike the charging case, it's easy to drop the buds when putting them in and my L earbud doesn't charge unless I jam it into the case. The fit is also worse than my old buds+ and I'm constantly readjusting while working out.
Response from Samsung USBy R&R Team, December 27, 2024
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Andrew! We’re glad to hear that you enjoy the sound quality, active noise cancellation, and convenient stem controls. These features were designed to enhance your listening experience, and it’s great to know that they’re making a positive impact on you. We understand your concerns regarding the charging case and the fit of the earbuds. The charging case is designed for portability and ease of use, but we know how important it is to have a secure and reliable way to store your buds. Your feedback is valuable, and we will consider our customer's suggestions as we continue to improve our products. Regarding the fit, we strive to design our earbuds with the most comfortable experience in mind, and we encourage you to explore the different ear tips included to find the best fit for your ears. A snug fit is essential, especially during workouts, and we want to make sure that your Galaxy Buds3 Pro provides you with the comfort and stability you need. If you have any other concerns or suggestions, please feel free to reach out to us at Samsung Support. Your experience is important to us, and we’re committed to helping you enjoy every moment with your earbuds. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: jako
from South
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is great, ANC works impressively well. They are comfortable and battery life is on par with specs. Only reason for taking away a star is that they slip off the ear when you sweat.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, Jako. We're thrilled to see that you enjoy the exceptional sound quality and impressive active noise cancellation. To address your concern about them slipping off while sweating, we recommend trying out the different sizes of ear tips included with your earbuds. Ensuring a snug fit is key to preventing any slippage and achieving optimal audio performance. Make sure to look for the directional markings on the buds. When inserting them, ensure the 'L' is for left and the 'R' is for right. Additionally, you can adjust their position slightly to secure the fit. For further assistance, consider using the earbud fit test in the Galaxy Wearable app to ensure you are getting the best fit possible. If you need guidance on changing the tips, we have a helpful guide available on our website. We appreciate your input and hope these tips enhance your experience with the Buds3 Pro. For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US