Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,828 Reviews)
Open Ratings Snapshot
Rating breakdown 14,828 reviews
5 Stars
10,191
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Happier with Buds3 than 2
on January 2, 2025
Posted by: Jeff B
Verified Purchase:Yes
Upgraded from Buds2 Pro, and much happier with the fit of the Buds 3. Signal range also seems improved.
Response from Samsung USBy R&R Team, May 28, 2025
Hey Jeff! Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to see that you are enjoying the upgrade from the Buds2 Pro and finding a better fit. Comfort is essential for an immersive audio experience. We’re also pleased to hear about the improved signal range, as we put significant effort into enhancing connectivity. Your satisfaction is very important to us, and we hope you keep enjoying your Buds3 Pro. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't Buy! High Price -- Low Utility
on January 2, 2025
Posted by: Dans
from Michigan
Expertise:Intermediate
I wanted to like these but I just don't. The build quality and design is nice. The fit is mediocre at best no matter what tips I use. The sound quality is okay but less expensive buds offer comparable quality or potentially even better. The design may look good but it offers very poor functionality. It's hard to control them and is confusing. I wish I kept my earlier model that I traded in for these. I actually bought the buds fe and those are now my everyday listening choice.
Bottom line... not worth the money. Not worth much at all.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 2, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Dans. We understand the importance of sound quality and comfort for an optimal listening experience. The Buds3 Pro features a two-way speaker for ultra-high quality audio (24-bit / 96kHz), active noise cancellation, and adaptive noise control. We're proud of the sleek, redesigned design that aims to provide all-day comfort. If you're struggling with the fit or controls, consider exploring our customizable ear tips and touch settings for a more personalized experience. First, ensure you have the correct size ear tips for your ears, ensuring a snug fit without gaps to prevent sound leaks and enhance audio quality. Once your earbuds are fitted properly, check the directional marks on the bottom: there's an "L" for the left earbud and an "R" for the right. Insert the right (R) bud into your right ear with the "R" facing you and the left (L) bud into your left ear with the "L" facing you. Angle each earbud slightly so that the microphone on the bottom points toward your mouth, not straight down. You can further adjust them by rotating them until the fit feels comfortable. For extra assurance, you can also run an earbud fit test in the Galaxy Wearable app to confirm that you have the proper fit. Your feedback is invaluable, and we hope you'll give the Galaxy Buds3 Pro another try to fully appreciate its features. We believe in creating products that enhance your everyday life, and we're always here to support you! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Stinks?
on January 1, 2025
Posted by: Nick
Expertise:Expert
Verified Purchase:Yes
These earbuds have a weird rubber material, so unless you're super careful about cleaning them, they start to smell really awful. I wouldn't get them till they fix the material
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 2, 2025
Hey Nick! We appreciate you taking the time to reach out to share your thoughts on the Galaxy Buds3 Pro and are thrilled to hear about your experience. At Samsung, we're committed to delivering exceptional audio quality and comfort in our devices. The Galaxy Buds3 Pro features an innovative design that enhances sound quality while providing a secure fit for all-day wear. We understand the importance of maintaining your earbuds, and we appreciate your feedback regarding the material. The Buds3 Pro ear tips are made from silicone, so please ensure that you are not allergic to this material before use. We strive to create products that not only sound great but are also easy to care for. Your insights are valuable to us as we continue to refine our products. If you have any further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love them.
on January 1, 2025
Posted by: Sanidankay
from Texas
Expertise:Beginner
Verified Purchase:Yes
The noise canceling is incredible. I use them everyday.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for sharing your amazing feedback, Sanidankay! We’re glad to SEE that the Galaxy Buds3 Pro’s exceptional noise-canceling feature is enhancing your daily experience. Our goal is to ensure that your favorite content is accompanied by the most immersive audio, and it’s truly rewarding to know that we’re hitting the mark for you. Enjoy every moment with your Buds3 Pro. If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid earphones
on January 1, 2025
Posted by: Element5
Expertise:Intermediate
Fit great, sound good/great, love the stem design the touch controls are great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 27, 2025
Thank you so much for sharing your fantastic feedback on the Galaxy Buds3 Pro! We’re happy to see they fit comfortably and sound amazing to you. We’re especially excited that you appreciate the new blade light stems. These lights serve several purposes, including indicating charging status, helping you find lost earbuds, and offering customizable lighting effects. They also light up when you open and close the charging case, adding to the overall aesthetic and functionality. The touch controls are designed for ease of use, allowing you to effortlessly switch between music and calls, making the experience even more enjoyable. We are committed to providing innovative audio experiences for our customers. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
5 Stars!
on January 1, 2025
Posted by: Camille M
from Birmingham, Alabama
Expertise:Intermediate
Verified Purchase:Yes
5 stars! I really like the voice canceling mode. It works extremely well. I like that it's light and fits neatly in my pocket or small purse. The buds themselves doesn't fall out like my other ones. If anything, I would like a choice of more colors.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 27, 2025
Thank you so much for the 5-star review, Camille! We’re pleased to see you're enjoying the noise-cancellation mode of the Galaxy Buds3 Pro. It’s designed to provide an immersive listening experience, and we’re glad it’s working well for you. We also appreciate your feedback on the lightweight design, which makes it perfect for active lifestyles. Your suggestion for more color options is valuable. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply amazing
on January 1, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Simply amazing, these buds are much better than what i expected. Bought them as a gift to my gf and she talked to me of how amazed she was.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 27, 2025
Thank you so much for sharing your experience, Jeovany! We’re ecstatic to see that the Galaxy Buds3 Pro exceeded your expectations and that your girlfriend was so amazed by them as well. Their incredible sound quality and comfortable fit really enhance the listening experience, making them the perfect gift. It’s wonderful to know they brought happiness to both of you! If you have any other feedback or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Low quality
on January 1, 2025
Posted by: Abraham
from Los angeles
Expertise:Expert
Verified Purchase:Yes
Ear tipsThey broke when i wash chenge for find my side
Features
1 out of 5
1
Response from Samsung USBy R&R Team, January 2, 2025
Thank you for your review of the Galaxy Buds3 Pro, Abraham! We're thrilled to hear your thoughts. At Samsung, our goal is to provide an exceptional audio experience, and the Galaxy Buds3 Pro is designed with features like 24-bit audio quality, active noise cancellation, and a comfortable fit for all-day wear. We appreciate your feedback and encourage you to explore all the features, such as the seamless connectivity with your Galaxy devices and the customizable sound settings. For information on how to acquire a replacement ear tip, please reach out to us at Samsung Support so that we can further assist you. Your experience is important to us! -Kelvin
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Written by a customer while visiting Samsung US
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