Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,828 Reviews)
Open Ratings Snapshot
Rating breakdown 14,828 reviews
5 Stars
10,191
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
Not great for galaxy buds pro 3
on January 3, 2025
Posted by: Don B
from Fl
Expertise:Intermediate
Verified Purchase:Yes
They make your hot. The buds seem to over heat occasionally. My air pods pro 2 always kept cool never over heating
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Don. We strive to provide the best quality in sound and comfort, and it’s important that our users feel fully satisfied. We noted your concern regarding the earbuds getting hot. The Galaxy Buds3 Pro is designed for optimal performance, but occasionally, high usage or specific environmental factors can cause them to warm up. We recommend ensuring that they are charged in a well-ventilated area and not exposed to extreme temperatures. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some challenges. Check out the link attached for more options to help troubleshoot this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, we encourage you to reach out to us at Samsung Support for further assistance. We are committed to ensuring your satisfaction and providing the best audio experience possible. Thank you for being a valued Samsung customer! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good gift for my son
on January 3, 2025
Posted by: Jesus
from California
Expertise:Intermediate
Verified Purchase:Yes
It's a really good buds , quality and design are very nice ,my son love it !! Thank you
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great earbuds
on January 3, 2025
Posted by: MillieA
Verified Purchase:Yes
Glad I made this purchase. Very happy with my new earbuds. Sound is good, fit is good. All around great product.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds 3 Pro
on January 3, 2025
Posted by: Molly
Verified Purchase:Yes
Great sound quality, with good fit and features. The volume adjustment works well when having conversation.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better buy in hearing aids.
on January 3, 2025
Posted by: Anonymous
from California
Expertise:Intermediate
Verified Purchase:Yes
Very good product, 100% satisfied. combine with My s24 ultra..
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Buds ever!
on January 3, 2025
Posted by: Brian
from California
Verified Purchase:Yes
I use my earbuds for work often, and in the past, have received complaints about the noise from the person on the other line. With these Buds, the caller on the other end cannot tell the difference in call Quality whether I'm driving, outside, or in a quiet room. These are quite possibly the best earbuds I have ever owned. Thank you!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Worth the price
on January 3, 2025
Posted by: Ned Stobas
Expertise:Intermediate
Verified Purchase:Yes
sound great but a little clumsy to put into the case
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 6, 2025
Thanks for sharing your honest feedback about the Galaxy Buds3 Pro, Ned! We appreciate your insights as they help us improve our products. We're thrilled to hear that you enjoy how great they sound! The Galaxy Buds3 Pro features 24-bit audio and Intelligent Active Noise Cancellation, which enhances your listening experience. If you find them a bit clumsy to fit into the case, we recommend checking the orientation when placing them inside. Each bud has a specific fit that ensures they're securely held in place. If there's still any difficulty, we suggest cleaning the contact points gently with a dry cloth to maintain a proper fit. Your comfort is vital, and we want to ensure the best experience with your Galaxy Buds3 Pro. If you have further concerns, please don’t hesitate to reach out to us at Samsung Support, and we can guide you through additional troubleshooting steps or provide support tailored to your needs. Thank you for being a part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy bud3 pro
on January 3, 2025
Posted by: Mwangi
from North Carolina
Expertise:Expert
Verified Purchase:Yes
Good and best ambient sound almost close to AirPods
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 4, 2025
Thank you for your review of the Galaxy Buds3 Pro, Mwangi! We genuinely appreciate your feedback, and we're excited to share more about what makes these earbuds stand out. It's great to hear that you noticed the excellent sound quality. The Galaxy Buds3 Pro is designed with our Premium Sound feature and equipped with 2-way speakers for rich, high-quality audio with powerful bass. This is complemented by our Intelligent Active Noise Cancelling technology, which lets you immerse yourself deeply in your favorite tracks while minimizing distractions from your surroundings. If you're enjoying the ambient sound, you'll love the Ambient Mode, which allows you to adjust the levels of outside noise you want to let in. Whether you're taking a walk or in a busy café, it’s easy to stay aware of your environment while still enjoying your audio. Thank you again for sharing your thoughts! If you have any more feedback or questions about the Galaxy Buds3 Pro, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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