Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
These buds have great features
on February 11, 2025
Posted by: gojess80
[This review was collected as part of a promotion.] I upgraded to these earbuds from a previous model. I like the new design. The sound is great. From the deep bass to the crisp treble. These buds have the noise cancellation feature you can control. The buds have lights on the side that make them look futuristic. They change color depending on the function. The connection to my phone was seamless. The battery life lasts a long time. I can go days without charging them. The charging case charges the buds after every use. The case can also charge wirelessly. The buds have touch control functions when pressed or when you slide your finger on the stem of the buds. You can designate a bud to answer phone calls on the app. The app is very useful with a great variety of features. In the app you can tune your buds with an equalizer feature. Also in the app you can find your earbuds whenever they're misplaced. You can send a tone to easily find them. Overall these buds are a great value for the money. They would make a great gift for any tech savvy person. I would definitely recommend them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not happy with ear sensors
on February 11, 2025
Posted by: PotterJ
[This review was collected as part of a promotion.] While wearing the ear buds they constantly shut off thinking I've taken them out of my ear. Over and over and over again though out the day. The rest of the functions are great and until this started happening i couldn't have been happier with them. But now that they keep thinking they are in my ears it gets increasingly frustrating.
Value
2
Response from Samsung USBy R&R Team, February 13, 2025
Hey Potter! Thanks for taking the time to share your experience with the Galaxy Buds3 Pro. With AI sound optimization, a new design, and intuitive voice controls, both the Galaxy Buds3 and Buds3 Pro offer excellent sound quality and comfort. Their outer blade design improves fit and weight distribution for longer wear, whether at the gym or at home. We hate to see that you've encountered some challenges with the buds turning off thinking they are removed. We recommend ensure that your buds are up to date with the latest software updates. You can also reset your buds to help improve functionality in them. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persist, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Who needs airpods???
on February 11, 2025
Posted by: Budluver90
[This review was collected as part of a promotion.] Establishing Bluetooth connection is Now Brief. Allowing more time to listen to my music. Thr buds have great base and is priced well. They feel comfortable to wear for long periods of time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound is amazing!
on February 11, 2025
Posted by: Jdees86
[This review was collected as part of a promotion.] I've found the Buds 3 Pro to be very comfortable, and they haven't fatigued my ears even when I keep them in for most of a day at work. Voice call performance is also quite impressive. Noise canceling is amazing too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Buds!
on February 11, 2025
Posted by: Pattman
[This review was collected as part of a promotion.] They are great overall, but what I really like is the seamless connectivity between my phone, tablet, laptop, and TV!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love great stereo when listening to music!
on February 11, 2025
Posted by: Padreish
[This review was collected as part of a promotion.] When I use Bud3Pro, whether it's for music or a phone call, I like that it let's in ambient sounds! Keeps me from harms way if I lose track of where I'm at if I'm too engrossed in the music or I'm in an involved conversation with someone! Also, the music played through the buds is very complimentary to the stereo sound it was recorded in! Every instrument can be heard, every voice it's splendor, like being in a studio music booth!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Could be better
on February 11, 2025
Posted by: Fanasko
[This review was collected as part of a promotion.] The headphones fit well in the ear. They don't fall out. I use the headphones exclusively for calls. The ambient sound works very well. Extraneous sounds don't bother me. I work in a noisy place, so it's great. There's one thing that when I'm talking, sometimes I want to turn up the volume, but it's the highest volume. So I would say that the sound is quiet. When it's noisy around me, it's hard to understand the person on the other side. I was hoping for something more, but unfortunately, that's all there is. I hope Samsung will take this into note and be able to update it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the lights.
on February 11, 2025
Posted by: GeorgeeeGT
[This review was collected as part of a promotion.] I was not sure on buying the new buds pro since my first generation buds still works perfectly but I don't regret at all. I love the lights on the buds and how comfortable they feel when running ot just walking.
Value
5
Written by a customer while visiting Samsung US