Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Product is very good
on February 12, 2025
Posted by: LP215765467
[This review was collected as part of a promotion.] The buds are great outside of ear fit. The Buds 2 Pro were superior in fit and ANC.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Very disappointed
on February 12, 2025
Posted by: ayank_mli
from Miami Fl
Expertise:Expert
Im very disappointed. Im using Samung products for all my life. I'm a big fan. But I think this one is a disaster. Doesn't always respond touches. Stops playing but itself. Volume changes by itself. Sometimes one ear bud stops playing. It's lagging very often. Can't say anything good about sounding either
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 13, 2025
Hey Ayank! Thank you for sharing your feedback about the Galaxy Buds3 Pro. We understand how frustrating it can be when devices don't perform as expected. To improve the touch responsiveness, we recommend checking for any available updates for both your device and the earbuds, as these updates often enhance functionality and fix bugs. If you haven’t tried it yet, restarting the earbuds can also help. Here’s a quick way to reset them: place the buds back in the case, close the lid, and wait for about seven seconds until the light on the case goes out. After that, try reconnecting your earbuds. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you still need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Not better than the pro 2
on February 12, 2025
Posted by: AronXg
[This review was collected as part of a promotion.] The noise canceling is not even close to the pro 2 buds. This is a disappointment. The battery life is the same. So really no improvement. The fit is not good in the ear and I feel I don't know how hard to press them to hear the click to change the songs,pause. Over all not worth the money. Get the buds pro 2. Better fit better noise canceling.
Value
3
Response from Samsung USBy R&R Team, February 13, 2025
Thank you for sharing your thoughts on the Galaxy Buds 3 Pro, Aron. We noted your dissatisfaction with the noise-canceling performance compared to the Buds2 Pro. While the Buds3 Pro features improved Active Noise Canceling, it’s crucial to use the right ear tips for optimal performance, as this can significantly enhance your experience. Also, make sure your buds are always up to date with the latest update for the best performance. Regarding your concerns about battery life, the Buds3 Pro offers up to 26 hours of playtime on a single charge and up to 30 hours with the charging case. To extend the battery life even further, please ensure that you keep your earbuds in the case with the cover closed when not in use. Additionally, adjusting your notification settings through the Galaxy Wearable app (or the Galaxy Buds app on iOS) can help conserve power while you enjoy your music. We appreciate your feedback on fit and functionality. Finding the right ear tips is essential for both comfort and performance, so we encourage you to try different sizes to achieve the best fit. Your experience is important to us, and we hope you continue to give the Galaxy Buds3 Pro a chance to impress you! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Bud3 Pro are on the Right path to be
on February 12, 2025
Posted by: Spike911
[This review was collected as part of a promotion.] I used 3 products before getting my Samsung Galaxy Bud3 Pro. Sony XM4 & 5 and Denon Del Pro. In comparison to the above mentioned I say that Samsung is approaching Sony to by pass the supposedly expensive Del Pro.
Fitting: Excellent fitting and superior to the above mentioned.
Sound: Although didn't fully break them yet and am a regular guy, I definitely think that Samsung has clearer sound than Del Pro and nearer to Sony. Definitely Sony is better with bass
Volume: Samsung lack in volume when compared to other 2. An area for improvement.
Battery: more testing is needed. It's the reason I stepped away from Sony where their batteries seem to start dying after a while. A no no.
Compatibility: Since my Eco is all Samsung the integration is wonderful.
Controls: App wise through Wearable it lacks a little bit behind Sony. Am Not happy with Denon app at all.
Hard control wise, they definitely need to do a better job on Samsung end. Honestly after trying few time for 5 minutes I stopped bothering. Woth these controls they either wirk straight forward or not. No in between for me.
Sound: Although didn't fully break them yet and am a regular guy, I definitely think that Samsung has clearer sound than Del Pro and nearer to Sony. Definitely Sony is better with bass
Volume: Samsung lack in volume when compared to other 2. An area for improvement.
Battery: more testing is needed. It's the reason I stepped away from Sony where their batteries seem to start dying after a while. A no no.
Compatibility: Since my Eco is all Samsung the integration is wonderful.
Controls: App wise through Wearable it lacks a little bit behind Sony. Am Not happy with Denon app at all.
Hard control wise, they definitely need to do a better job on Samsung end. Honestly after trying few time for 5 minutes I stopped bothering. Woth these controls they either wirk straight forward or not. No in between for me.
Last word: Samsung need to do far mych better on their website description of everything that is not a phone. 2025 and the spec sheet lacks a lot of info!! Unacceptable!
Would I recommend them? Absolutely
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality of BudsPro3 are unrivaled
on February 12, 2025
Posted by: Floppyhat
[This review was collected as part of a promotion.] The sound quality has improved leaps and bounds from the OG galaxy buds that I was previously using can't wait for the OneUI 7 update with even better widget controls. Samsung sure did a outstanding job on this years buds; and have fixed whatever irritated my ear with old pro buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Quality Sound
on February 12, 2025
Posted by: Dereck504
[This review was collected as part of a promotion.] Very satisfied about the new Galaxy Buds3 pro, Quality sounds the best that I Tried ever in a Buds, I feel that some features can be added with update. I think that a speaker in a case is necessary if you need to find your buds, because when 2 buds are in a case you can't plays the sound to find them, so please, take a count our suggestions for next, great job withe Quality in design, no doubts about these buds are the best buds/pods in the market, but you can makes some improvements in the future, like the speaker in a case or make compatible codecs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied customer
on February 12, 2025
Posted by: Soundblocker
[This review was collected as part of a promotion.] I love the noise reduction on these headphones I use them on the train and I'm able to zone out and not hear too much of the people talking so it's definitely great and it definitely has great sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the new ear buds
on February 11, 2025
Posted by: RogerM
[This review was collected as part of a promotion.] The new ear buds look and sound great! I also really like the seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US