Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,829 Reviews)
Open Ratings Snapshot
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
The Buds3 Pro is a feature rich product
on February 13, 2025
Posted by: Ezrob69
[This review was collected as part of a promotion.] The buds3 pro has great qualities including the noise cancelation, hands free controls and rich audio quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Los mejores auriculares que he probado
on February 13, 2025
Posted by: Matt360S
[This review was collected as part of a promotion.] Se escuchan super bien y la cancelación de ruido es espectacular, nunca me han gustado los auriculares de almuadilla ya que son incómodos para mí pero estos me hicieron cambiar de opinión, puedo estar horas con ellos y es como si no los tuviera, son super cómodos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just one word: Incredible.
on February 13, 2025
Posted by: acbb10
[This review was collected as part of a promotion.] I bought these headphones as soon as Samsung released them. I was absolutely fascinated by the design, how well they fit, and the clear sound. The external noise cancellation works perfectly. Not to mention the part that impressed me the most: the real-time translation.
Simply perfect!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent ANC!!!
on February 13, 2025
Posted by: Jittle
[This review was collected as part of a promotion.] ANC on these are amazing. Use them for every day stuff but also at the gym. Can't hear anything else like weights being dropped or people yelling. Yes some do at my gym. Super comfortable. Charge quickly and last forever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love these buds
on February 13, 2025
Posted by: eRuss78
[This review was collected as part of a promotion.] The latest addition of Galaxy buds pro lineup as expected don't disappoint upgraded everything sound, bass, ANC, transparency and call quality. Go ahead and check this one off your list if you've been on the fence you won't be disappointed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelente
on February 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Sonido excelente totalmente bueno unos graves de otro nivel
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice fit and looks great
on February 12, 2025
Posted by: JopeJo
[This review was collected as part of a promotion.] Nice fit and body canceling. I just it with my phone, tablet and laptop. Works well with good call quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Was expecting a better product from Samsung
on February 12, 2025
Posted by: Musiclover
[This review was collected as part of a promotion.] I own a variety of headphones, from Sony and Bose earbuds to previous Samsung models. I had hoped these new Samsung earbuds would be a significant improvement, but I'm disappointed. While the noise cancellation is decent, the fit is problematic. The earbuds are difficult to insert and remove, both from my ears and the charging case. Changing the ear tips is also a hassle, and they seem fragile; I've even broken one. Overall, I'm not happy with these earbuds and hope Samsung's engineers can redesign them with a better fit and more user-friendly features.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 14, 2025
Thank you for your feedback on the Galaxy Buds3 Pro! We truly value your experience and insights. Regarding the fit of the earbuds, we completely understand how essential comfort is for an enjoyable listening experience. We recommend trying out the different ear tip sizes that come with your earbuds. Samsung provides various sizes designed to enhance comfort and create a better seal, which can improve noise cancellation and overall performance. When using the charging case, ensure that the earbuds are properly aligned. The magnetic connection is designed to hold the earbuds securely, so aligning them correctly can enhance ease of use. If you’re looking to change the ear tips, we suggest gently pulling the tips straight off and pushing the new ones on firmly until you hear a click. This ensures a secure fit. Should you experience any concerns regarding durability, we encourage you to connect with us at Samsung Support for assistance regarding your options. We’re committed to ensuring you have the best experience with our products. We appreciate your insights and hope these tips enhance your experience with the Galaxy Buds3 Pro. Thank you for being part of the Samsung community! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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