Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
The software behind these buds are amazing
on February 17, 2025
Posted by: KnightHawk
[This review was collected as part of a promotion.] I love the noise canceling feature and the ambient noise they work great. The only issues I have is with the fitting in my ear. After a while they tend to slide out of my ear.
Value
3
Response from Samsung USBy R&R Team, February 19, 2025
We appreciate you sharing your experience with the Galaxy Buds3 Pro, KnightHawk. We're excited to see that you're enjoying the amazing software, noise canceling, and ambient noise features. It's great to know they're working well for you! We understand the importance of a comfortable fit, especially when using earbuds for extended periods. To improve the fit and prevent them from sliding out, make sure to choose the right ear tips. The Galaxy Buds3 Pro comes with different sizes of ear tips, so experiment with them to find the one that fits snugly in your ears. A proper fit can make a significant difference in comfort and stability. Additionally, wear the earbuds correctly by inserting them into your ears and twisting them slightly to ensure a secure fit. This can help create a better seal and reduce the chance of them sliding out. We hope these tips help you get the best experience with your Galaxy Buds3 Pro. If you have any more questions or need additional support, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds, my favorite
on February 17, 2025
Posted by: Tjebeast2423
[This review was collected as part of a promotion.] Works great, sounds good, I'm a fan. Great design, good noise canceling
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Near perfection
on February 17, 2025
Posted by: TeRRaStaRR
[This review was collected as part of a promotion.] So far, One of the best sounding earbuds i ever used, Insane battery life & noise quality but with the minor issue of the stems sometimes getting caught on clothing & the buds don't charge sometimes, I wish i knew why but other than that, They're solid & mostly reliable
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on February 17, 2025
Posted by: TheLockWhisperer
[This review was collected as part of a promotion.] seamless actions across apps explains it all. From switching between my work phone and personal phone to my galaxy book, the buds pro 3 connect with no issues at all. The noice cancelation is top notch and they fit comfortably in my ears. Look forward to what else Samsung has to offer in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE SOUND HAS BEEN AWESOME, MAKING MY DAY AWESOME
on February 17, 2025
Posted by: Kaccy112
[This review was collected as part of a promotion.] The sound is massive, it gives me the best of music vibes by making my listening 🎶 pleasure sweet. This product is d best av so far used since have been using Samsung ear buds. This is a complete innovation at its best undeniably the best amongst the rest.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than any other brand.
on February 17, 2025
Posted by: Joshua
[This review was collected as part of a promotion.] The Buds3 Pro provide amazing ANC and seamless integration across your Samsung devices.
Best headphones ever made.
Best headphones ever made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has a lot of new features
on February 17, 2025
Posted by: Blackhawk
[This review was collected as part of a promotion.] active noise cancellation, Bluetooth 5.4, and an IP57 rating. They have a two-way speaker system with a 6.1 mm planar tweeter and a 10.5 mm woofer. Up to 6 hours of battery life per earbud
Up to 30 hours of battery life with the charging case Active noise cancellation
Voice Detect
Siren Detect
LEDs on the stems that can be customized to blink, fade, or stay steady
LEDs turn off when battery level drops below 30%
LEDs blink to indicate successful placement in the charging case
Up to 30 hours of battery life with the charging case Active noise cancellation
Voice Detect
Siren Detect
LEDs on the stems that can be customized to blink, fade, or stay steady
LEDs turn off when battery level drops below 30%
LEDs blink to indicate successful placement in the charging case
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing quality, but the not design quality
on February 17, 2025
Posted by: ThatOneDude93
[This review was collected as part of a promotion.] Honestly bought these buds cuz I loved the design. The sound quality is amazing, the wearable app is great and the features are pretty perfect for what you expect samsung to give. All the features they said are there and working. The one issue is the inaccuracy it has of detecting itself in the charging cradle. From day 1 it has done that, and after even sending it to them, nothing changed. It is such an annoyance to think they are charging to find out a notification popped up saying something is wrong and fidget with it until it clears. Aside from that, a great product.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Thank you for your insightful feedback about the Galaxy Buds3 Pro! We’re thrilled that you love the design and find the sound quality exceptional, as well as enjoy the features of the app. Our goal is to deliver an outstanding audio experience, and it’s rewarding to see that reflected in your experience. We appreciate your feedback regarding the charging detection, as your insights are essential for enhancing the overall user experience. Please ensure that the charging contacts inside the case and on the earbuds are clean and free from debris. Over time, dust, wax, or other materials can accumulate on the charging contacts and prevent proper charging. We recommend checking our guide on how to clean your earbuds effectively. Additionally, please verify that the earbud tips are installed correctly, as improper installation may interfere with how the earbuds fit in the case. We recommend checking for any software updates to ensure you’re benefiting from the latest improvements. Your feedback is incredibly valuable to us, and we’re excited for you to continue enjoying all that the Galaxy Buds3 Pro has to offer! If you need any further assistance with this, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US