Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,818 Reviews)
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Alright....
on June 4, 2026
Posted by: Lordrydog
[This review was collected as part of a promotion.] These are great now, but half the time they don't even work.And when they take them into samsung, they just look at me and tell me that either my warranty isn't valid or some other issue with my warranty.And thus i'm stuck with a pair of broken buds.
Value
1
Response from Samsung USBy R&R, June 8, 2026
Hey there bzlady,
The Galaxy S26 Ultra Clear Case is designed to highlight the exquisiteness of the phone while providing an additional layer of protection. We understand that the grip and overall feel may not have met your expectations, especially given the premium nature of the device. Your feedback offers valuable insight into the everyday user experience, and we appreciate your support in making Samsung part of your daily life. Thank you!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy S26 Ultra Clear Case is designed to highlight the exquisiteness of the phone while providing an additional layer of protection. We understand that the grip and overall feel may not have met your expectations, especially given the premium nature of the device. Your feedback offers valuable insight into the everyday user experience, and we appreciate your support in making Samsung part of your daily life. Thank you!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds ever
on June 4, 2026
Posted by: BilzalovesSamsung
[This review was collected as part of a promotion.] These are the best earbuds ever. I had reservations because I thought they would fall out of my ear.nThey fit perfect and the noise cancelation is perfect for talking while around large crowds. The case is sleek and very appealing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Use mostly for driving in my semi
on June 4, 2026
Posted by: MegRing
[This review was collected as part of a promotion.] Great quality, the noise canceling is fantastic while on the phone when I'm driving! Haven't had one complaint from anyone about background noise. Like I've had with all my other headsets or ear buds. 100% will buy again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy interface. Easy life
on June 4, 2026
Posted by: AquarianSage
[This review was collected as part of a promotion.] I use my buds every day for work. Theyre easy to put in, difficult to loose, and durable if dropped. I even accidentally washed the charger case and it still was functional!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
excellent
on June 4, 2026
Posted by: steelers1122
[This review was collected as part of a promotion.] Bought primarily for quality of sound works wonderfully. The noise canceling on these is amazing because I fly a lot and it definitely helps. Haven't used the AI yet that's available but I'm sure it's okay but pretty much I think AI sucks and I won't be using it until it's absolutely necessary but I am sick and tired of companies shoving it down our throats nobody wants it so I hope you all go bankrupt trying to push it on us
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Earbuda are great
on June 4, 2026
Posted by: Nsksbejdd27e6
[This review was collected as part of a promotion.] They work very well okay noise canceling. Great voice controls hey Google works very well
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
the galaxy buds pro 3
on June 4, 2026
Posted by: cheezas
[This review was collected as part of a promotion.] The new design compared to the lobe fitting wasn't preffered but understandable. The sound quality is phenomenal especially with noise cancelation in busy school and work areas. The fitting is comfortable for long periods of wearing but can slip out with rigorous full body exercises.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Almost great!
on June 4, 2026
Posted by: SHAD3Y
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Buds 3 Pro since they released. The sound quality is excellent, with deep bass, clear vocals, and strong noise cancellation. I also really like the design, especially the light on the stems of each earbud. It gives them a sleek and modern look that stands out in public.
Galaxy AI has been a surprisingly useful feature, especially with newer updates. The live translation and interpreter tools work well.
I would give this review a higher rating, but the fit is my biggest gripe with these earbuds. The included ear tips did not fit properly for me, and I had to buy different ear tips to get a comfortable and secure fitting. I also miss when Samsung used to include wingtips on their earbuds, as that really helps me fit earbuds correctly.
Galaxy AI has been a surprisingly useful feature, especially with newer updates. The live translation and interpreter tools work well.
I would give this review a higher rating, but the fit is my biggest gripe with these earbuds. The included ear tips did not fit properly for me, and I had to buy different ear tips to get a comfortable and secure fitting. I also miss when Samsung used to include wingtips on their earbuds, as that really helps me fit earbuds correctly.
Value
3
Response from Samsung USBy R&R, June 9, 2026
Hey there SHAD3Y,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds deliver rich sound and impressive clarity, enhancing your listening experience throughout the day. It's wonderful to hear that you are enjoying the audio quality and your experience since their launch. We appreciate your feedback and thank you for choosing Samsung for your audio needs.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds deliver rich sound and impressive clarity, enhancing your listening experience throughout the day. It's wonderful to hear that you are enjoying the audio quality and your experience since their launch. We appreciate your feedback and thank you for choosing Samsung for your audio needs.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US