Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,829 Reviews)
Open Ratings Snapshot
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Worth the Upgrade
on February 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I thought I wouldn't come to enjoy the new design choices that represent the buds pro 3, but I was wrong. While it can seem confusing, at first, the buds pro 3 are no harder to learn than the buds pro 2. There is a noticeable quality enchancement from previous generations, in regards to music/audo quality. They also double as a pair of gaming earbuds, due to a lesser likelyhood of malfunctioning vs gaming headsets. Whether its for gaming, or music, these buds are my 1st choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best ear phone
on February 18, 2025
Posted by: Nostalk
[This review was collected as part of a promotion.] Active noise canceling is the best. I find it is better than the headsets.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Sound ever
on February 18, 2025
Posted by: Ed2Sam4Life
[This review was collected as part of a promotion.] The noise cancelation on these buds is insane and the batter and case charging capacity last forever
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing product.
on February 18, 2025
Posted by: Eldlaf
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro truly stands out as an exceptional device. Its seamless connectivity and superior sound quality make it a fantastic choice for anyone seeking a reliable wireless earbuds experience. The ergonomic design ensures comfort during extended use, while the advanced features enhance both convenience and performance. Overall, the Galaxy Buds3 Pro offers a blend of functionality and comfort that is hard to beat.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy Buds3 Pro are the GOAT.
on February 18, 2025
Posted by: MEGONZ23
[This review was collected as part of a promotion.] Coming from the original buds pro, so this upgrade has been the best choice I made.
This earbuds are perfect, they fit like if they were made specific for my ears which is great, then talking about sound the Buds3 Pro are to another level of quality, sound great and with the app you can customize everything, sound, touch options, light, vibration, the case and buds itself botch have a nice, cool and elegant looking, the battery is looks like it never goes down, excellent performance at all.
Galaxy Buds3 Pro the GOAT.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent headphones
on February 18, 2025
Posted by: Lrgc1810
[This review was collected as part of a promotion.] The Galaxy Buds 3 pro are great, a brutal change compared to the Buds 2 Pro, I love the design for the visual but more than anything because I don't have that shock with the touch panel when taking them off or taking them, I really like the gray color and the lights give it a very Pro touch, the sound quality is very good even at full volume it does not lose that quality and the sound does not bother, the noise cancellation is very good, the ambient sound is heard very well as if I did not have the headphones on, the battery life lasts much longer, the best thing is that I can use it with my entire Samsung ecosystem, an affordable price, a very good decision, thank you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
We Have a Love-hate Relationship
on February 18, 2025
Posted by: BULLSiNC
[This review was collected as part of a promotion.] I have a love-hate relationship with my Galaxy Buds 3 Pro. On one hand, they come packed with fantastic features like seamless actions across apps and other Samsung devices. The Audio Eraser feature helps to reduce background noise at time. I am most pleased with the updated Adaptive and (new) Ambient sound modes, making listening feel like a more immersive experience.
However, I have encountered some significant issues. The fit of the buds is problematic. They tend to slip out of my ears with the slightest workout, and I often have to wear a headband to keep them in place. This tends to be quite frustrating, especially since I'm not performing rigorous activities.
Additionally, I've had persistent issues with the microphones, or possibly another component. During voice calls, the person on the other end frequently complains about distorted or robotic sounds, making it difficult for them to hear or understand me. This has been a major letdown and truly annoying for me.
Overall, while the Galaxy Buds 3 Pro have several impressive features, the issues with the fit and call quality have been quite impacting of my experience.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 26, 2025
Thank you so much for sharing your thoughts about the Galaxy Buds3 Pro. It’s great to see that you have a deep appreciation for the features, and we genuinely value your insights. We’re thrilled to see that you enjoy the seamless integration with Samsung devices and the immersive experience that the Adaptive and Ambient sound modes provide. It’s always great to know when our features enhance your listening experience. Regarding your concerns with the fit, we understand how important a secure fit is during everyday activities. We recommend trying out different ear tip sizes for a more customized fit, as the Galaxy Buds3 Pro come with multiple options. You can find this guidance in the link attached. As for the microphone quality during calls, we want you to have the best communication experience possible. Ensuring that the microphone openings are clear of any obstructions can help improve sound clarity. Additionally, you might want to ensure that your buds are up to date with the latest software updates. Thank you again for sharing your experience with us. Your feedback is invaluable, and we're here to help you get the most out of your Galaxy Buds3 Pro! If you need further assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Improved Design
on February 18, 2025
Posted by: SamsungPhoneWatchBudsUser
[This review was collected as part of a promotion.] Audio quality is good, but more importantly, the placement of the touch and gesture controls on the stem allows pushing the buds into your ear without unwanted gesture control.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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