Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Shakirullahisa
Verified Purchase:Yes
It's not charging just weeks after purchasing. Sometimes the left bud doesn't charge. Sometimes the case doesn't charge.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, February 20, 2025
Hey Shakirullahisa! Thank you for sharing your experience with the Galaxy Buds3 Pro. It's concerning to hear about the charging challenges you've encountered shortly after your purchase. We designed the Buds3 Pro to provide exceptional audio quality and comfort, and it’s essential that they perform at their best. For optimal performance, make sure the charging contacts on both the earbuds and the case are clean and free from debris, as that can sometimes interfere with charging. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. Ensuring you have the best possible use of your Galaxy Buds3 Pro is our priority. If this continues, please be sure to reach out to us at Samsung Support so that we can look into what can be done to get this resolved. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: JDrocks3871
from Birmingham al
Expertise:Intermediate
Verified Purchase:Yes
Great sound! I dig them!! Connected super fast and very easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Choice
on February 20, 2025
Posted by: luxxer
[This review was collected as part of a promotion.] Amazing sound and features. I do prefer a touch rather than a pinch-like button function, but I do love the ability to control the volume.
Considering the connection issues with non-samsung devices, down to the amazing Noise Canceling, I'm happy with my purchase.
Value
4
Written by a customer while visiting Samsung US
Posted by: Paul
Verified Purchase:Yes
Great Sound, comfortable to wear and clear calls on both ends
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New York
Expertise:Expert
Verified Purchase:Yes
Great sound, it fits my ear very well and they are very comfortable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JimG
Verified Purchase:Yes
Very nice set!
Great interface!
Amazing acoustics!
Great interface!
Amazing acoustics!
Written by a customer while visiting Samsung US
Posted by: Sunshine1011
from Charlotte, NC
Verified Purchase:Yes
was honestly not sure about using the buds but WOW - they are wonderful. Use them for phone calls (so can be hands free in the house) and music. The sound is amazing and super happy with the purchase - just wish had gotten some for the hubby !!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds in own
on February 20, 2025
Posted by: Bigike
[This review was collected as part of a promotion.] Love the ai audio adjustment especially when walking to noisy places and the volume control on the buds are great. Still learning all I can do with them
Value
5
Written by a customer while visiting Samsung US