Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,829 Reviews)
Open Ratings Snapshot
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great product
on February 20, 2025
Posted by: DELTRA
[This review was collected as part of a promotion.] Great product very comfortable easy to sync Great sound and noise cancelation
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxi buds 3 pro
on February 20, 2025
Posted by: Anonymous
Verified Purchase:Yes
Good quality, excellent sound, very comfortable to use, I give them 4 stars because I don't like the battery life, it's the only problem
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Maybe user error?
on February 20, 2025
Posted by: Mari
Verified Purchase:Yes
They pop out real quick I cant find where to pinch and the lights dont stay on but they sound amazing
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Do waste your money
on February 20, 2025
Posted by: AlJo
Verified Purchase:Yes
The battery life is horrendous, they won't stay put in the ear, and the pressure changes are extremely uncomfortable.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 26, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate your feedback and want to help enhance your experience. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge and can reach up to 30 hours with a fully charged case, allowing you to enjoy your music for longer. To maximize battery life, keep the earbuds in the charging case when not in use and adjust your notification settings through the Galaxy Wearable app. We also noted your feedback regarding your buds' fit. It's essential to find the right size ear tips for comfort and sound quality. Ensure they fit snugly to avoid sound leaks and ensure an optimal listening experience. When inserting the earbuds, check the directional marks and angle them slightly to direct the microphone towards your mouth. You can also use the earbud fit test in the Galaxy Wearable app to ensure you have a proper fit. We hope these tips enhance your experience with the Galaxy Buds3 Pro. For any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
really really great
on February 20, 2025
Posted by: Hector
Verified Purchase:Yes
the sound is super nice the quality is great and the connectivity is perfect and fast i just love this earbuds
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the upgrade.
on February 20, 2025
Posted by: Dan O
from Philadelphia, PA
Expertise:Expert
Verified Purchase:Yes
Excellent earbuds. I recently used these on cross-country flights. The ANC was amazing. Battery life was stellar. Worth the upgrade.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best earbuds on the market
on February 20, 2025
Posted by: Honest Jack
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
I have the galaxy buds 2 and didn't think I needed to upgrade, but good thing I did. The design is much better and these have some new, useful features. You won't regret buying these earbuds.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not impressed with Galaxy Buds 3.
on February 20, 2025
Posted by: Kevin
Expertise:Intermediate
Verified Purchase:Yes
Not impressed with the battery life as compared to Galaxy Buds 2. The functionality is difficult, have to continuously repeat steps before Buds 3 actually does anything. I like the buds 2 much better than the present buds. Comfort I enjoy Buds 3 better
Features
2 out of 5
2
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 26, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro! We truly appreciate your honest feedback, Kevin. We understand that the battery life might not have met your expectations compared to the Buds2 so far. The Galaxy Buds3 Pro offers up to 26 hours of playtime per charge, which can be extended to 30 hours with a fully charged case. If you're looking for tips to optimize battery life, we would be happy to share some tricks to help you get the most out of your earbuds. By making a few adjustments, you can conserve battery power and ensure your earbuds last when you need them. Here are some tips: keep the earbuds in the charging case with the cover closed when not in use, and adjust the notification settings using the Galaxy Wearable app on your connected phone (or the Galaxy Buds app for iOS users). We completely get that adjusting to new functionality can be a bit of a learning curve. With the pinch controls, sometimes it helps to explore the Galaxy Wearable app, where you can customize the settings to fit your style. This way, you can make them quicker and easier to use based on your preferences. We're glad to see that you find the Buds3 Pro comfortable! We really focused on making these earbuds a great fit for long listening sessions, so it’s wonderful to know you’re enjoying that aspect. Thanks again for your feedback! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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