Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,830 Reviews)
Open Ratings Snapshot
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Galaxy buds Pro
on February 20, 2025
Posted by: Triston
Expertise:Expert
Verified Purchase:Yes
Galaxy buds 3 pro They are really good. I love the noise cancellation the bass is pretty OK. I love them.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Significant Upgrade
on February 20, 2025
Posted by: 1HitWonder
from Salt Lake City
Expertise:Intermediate
Verified Purchase:Yes
A significant upgrade from Pro 2. Noise cancelling is improved. Fit has also improved.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's okay
on February 20, 2025
Posted by: Walt
from Rochester, NY
Expertise:Intermediate
Verified Purchase:Yes
They're okay. Falling out of my ears sometimes. People can hear me much better than through Galaxy Buds Plus but when I'm recording a video, low wispering noise can be still heard on the background.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 26, 2025
Hi Walt! Thank you for sharing your feedback about the Galaxy Buds3 Pro. It’s always great to hear from our users. We’re glad to know that you find them better for voice clarity! If you’re experiencing discomfort with the fit or that they sometimes fall out, we recommend trying different ear tips. The Galaxy Buds3 Pro come with a variety of sizes to ensure a secure and comfortable fit, which can greatly improve both sound quality and stability during use. Additionally, ensuring that you are properly placing them in your ears can make a significant difference. A snug fit not only enhances sound performance but can also minimize any background noise you may notice while recording videos. Regarding the static noise issue, we suggest keeping your earbuds and the connected device updated with the latest software. Restarting or resetting your Galaxy Buds can also help clear out any minor concerns. To reset them, you can follow the guide in the Galaxy Wearable app, which will help you restore them to factory settings. We want you to have the best experience possible with your Galaxy Buds3 Pro, so please give these tips a try! Your satisfaction is our top priority. If you have any questions or need further assistance, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01211003/ (static noise)
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds3 Pro Silver
on February 20, 2025
Posted by: glenn8105
from Long Island, NY
Expertise:Intermediate
Verified Purchase:Yes
These buds are just fantastic! They pair so well with the new S25 Ultra. I really enjoy how the AI integration, particularly the translation, plays directly into the ear pieces. Everything else .. the clarity, noise reduction, call quality, and everything else is just great. Highly recommend
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice improvement over Buds2 Pro
on February 20, 2025
Posted by: E VonH
from USA
Expertise:Intermediate
Verified Purchase:Yes
Sound great and comfortable to wear. Like the color too!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Love it but......
on February 20, 2025
Posted by: Sthefany R
from Texas
Expertise:Expert
Verified Purchase:Yes
I love the headphones, but the only issue I have they keep falling from my ear even I change the tips but keep falling.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 20, 2025
Thanks for reaching out, Sthefany. We appreciate your feedback on the Galaxy Buds3 Pro. We always look forward to hearing from our valued customers. Our goal was to deliver a personalized listening experience for everyone using AI technology. When users wear the Galaxy Buds3 series, the Active Noise Canceling (ANC) feature and sound are optimized through AI-powered algorithms that analyze real-time sound differences using both internal and external microphones. Galaxy AI seamlessly enhances the wearability and functionality of the new exterior design. We're glad to hear that you love the buds themselves, but we understand that achieving a perfect fit is essential for an overall enjoyable experience. We recommend checking out the attached link for tips on how to get a better fit with your earbuds so you can fully enjoy all the great features they offer. If you need any additional assistance or have any questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Only if they would stay in my ears….
on February 20, 2025
Posted by: bighousefan2
from Atlanta, GA
Verified Purchase:Yes
They are good but one thing makes them not great….and that is they keep falling out of my ears! I cannot stand this and I have tried all three foam sizes but none works to my satisfaction! Other than that, they look great, sound great and work great!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 20, 2025
Thanks for taking the time to share your thoughts on the Galaxy Buds3 Pro. We are extremely pleased to know that you love the look, sound, and functionality of your buds. We strive to provide our customers with the best products available, and it’s great to see that our improvements resonate with you. Although we love to see that you enjoy the buds, we understand that having a great fit is a huge aspect of the overall experience. We recommend checking out the link attached for helpful instructions on how to ensure your buds fit properly. Thanks once again for your candid feedback. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great quality and perfect for everyday use
on February 20, 2025
Posted by: Alex T
Verified Purchase:Yes
Great headphones, exceptional sound quality and beyond amazing noise canceling feature.
Written by a customer while visiting Samsung US
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