Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Beautiful buds
on February 20, 2025
Posted by: BensBuds
[This review was collected as part of a promotion.] I use these buds everywhere, I love them. I only want them to have a better battery life. The sound is great, the ambient sound is amazing. Only 4 hours of life is before having to charge them is annoying. Lately, it's been 3.5 hours of listening and then have to charge them. Not good. But they sound great.
Value
4
Written by a customer while visiting Samsung US
Posted by: Chad V
from Seven Lakes North Carolina
Expertise:Expert
Verified Purchase:Yes
I'm a big fan of Jabra but got a great deal on these. Totally blown away at the fit and the sound. AMAZING! All I use now at the gym and travelling, I love them!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Not an earbud guy
Expertise:Intermediate
Verified Purchase:Yes
Great sound. Awesome look. Easy to use. Fantastic run time.
Written by a customer while visiting Samsung US
Posted by: GoodNightRodriguez
from Texas
Expertise:Expert
Verified Purchase:Yes
They dont stay in ur ear correctly even trying all 3 sizes of the ear bud the ear bud needs to be made a little longer for it to stay in place
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, February 25, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro! We truly appreciate your feedback and look forward to the opportunity to assist. We want to emphasize how important it is to have the right fit for optimal audio performance. The Buds3 Pro comes with different-sized ear tips, and finding the right size can make all the difference. Make sure there isn’t a gap between your ear and the ear tip to avoid sound leaks. If you haven’t already, we recommend checking out our guide on changing the tips to ensure you’re set up perfectly. Once you have the right tips, pay attention to the directional marks on the earbuds—there’s an “L” for left and “R” for right. Insert the R bud into your right ear and L bud into your left ear, ensuring they face you. A little tip: angle the microphone towards your mouth for the best sound quality! You might need to adjust them slightly by rotating them until they feel just right. Also, have you tried running the earbud fit test in the Galaxy Wearable app? It’s a fantastic feature to help confirm that you’ve got the perfect fit. If you have any other questions or if there's anything specific you need help with, please feel free to reach out to us at Samsung Support. Your satisfaction is our priority, and we’re here to make your experience with the Galaxy Buds3 Pro exceptional! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Julian
from Palm Sprinsg, FL
Expertise:Expert
Verified Purchase:Yes
Best earbuds I've ever tried! I've had so many pairs over the years and the quality of this pair truly stands out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Marcy
from Long Beach, CA
Verified Purchase:Yes
Love the new design and the sound is amazing. My new gym headphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sad Shopper
Verified Purchase:Yes
The Ear Buds fall out of my ears no matter which size I use. Apparently they are too heavy or just can't fit properly. The sound is very good but any amount of head motion causes them to move and often fall out. Using them on a treadmill is impossible.
I'm very disappointed. I had expected these very expensive ear pods to be much better this.
I'm very disappointed. I had expected these very expensive ear pods to be much better this.
Response from Samsung USBy R&R Team, February 25, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We truly appreciate your feedback and understand how frustrating it can be when earbuds don’t fit comfortably during your activities. The Galaxy Buds3 Pro is designed with a secure fit in mind, featuring customizable ear tips to help ensure they stay in place. If you haven’t already, we recommend trying out the various sizes to find the perfect fit for your ears. It can make a significant difference in comfort and stability, especially during movement. We’re exhilarated to know that you enjoy the excellent sound quality! The Buds3 Pro delivers rich, immersive audio with powerful bass and crystal-clear highs, making your listening experience truly enjoyable. We want you to enjoy your music, podcasts, or calls without interruptions. If you're planning to use them during workouts, we encourage you to explore the Ambient Sound feature. It allows you to stay aware of your surroundings while still enjoying your audio, which can be helpful on a treadmill or in other situations. Your experience matters to us, and we’re committed to enhancing your journey with our products. We hope you can find the right setup that improves your overall experience with the Galaxy Buds3 Pro. If you have any further questions or feedback, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Chris
from Hockley Texas USA
Expertise:Expert
Verified Purchase:Yes
The eabuds looks good, much better than the predecessors. It has a good fit and stays more in the ear than always falling off. The design is great. Connectivity is seamless between samsung products.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US