Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great fit and great audio quality
on February 20, 2025
Posted by: ABS977
[This review was collected as part of a promotion.] Seamless transition between samsung devices. Sound is very good quality and the ANC feature works very well. Battery life is around 4 hours with ANC.
Value
5
Written by a customer while visiting Samsung US
Posted by: Edgar
from Minneapolis
Expertise:Intermediate
Verified Purchase:Yes
It is not stable to have it in the ear since it easily falls and after a period of use it emits a strange sound or disconnects automatically.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, February 25, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Edgar! We appreciate your feedback and understand your concern regarding the screeching sounds. One of the key factors that can affect audio quality is ensuring that you have the right-sized ear tips. The Galaxy Buds3 Pro comes with different sizes, and a proper fit is essential for preventing sound leaks and providing optimal audio performance. If you haven’t already, we encourage you to check out our guide on Samsung.com for changing the tips. Once you’re equipped with the correct ear tips, please make sure you’re inserting the earbuds properly. Check the directional marks on the bottom of the earbuds—'R' for the right and 'L' for the left. Insert the right bud into your right ear, angling it slightly so that the microphone is pointing towards your mouth. The left bud should be inserted accordingly as well. Adjusting the buds by rotating them can help achieve a more comfortable and effective fit. Additionally, if the earbuds are not fitting securely, it may lead to unwanted sounds like screeching. We recommend running the earbud fit test available in the Galaxy Wearable app, which can assist in ensuring you have the proper fit. We’re committed to helping you get the best listening experience possible. If you have further concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: AMS_Guru
from Durant, IA
Expertise:Expert
Verified Purchase:Yes
They sound pretty good for small earbuds, and the active noise cancelling works great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: ABATOP
from TEXAS
Expertise:Expert
Verified Purchase:Yes
good product,good quality,good sound,ITS GENERALLY GREAT IN ALL ASPECT
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Misha
from Slatibgton PA
Expertise:Expert
Verified Purchase:Yes
The best earbuds on market. Future is awesome, sound perfect...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Steven M
from Hampton NH
Verified Purchase:Yes
I've never been one to spend much money on my earbuds - thought they all sounded the same. But I'm glad I splurged! The sound from these is awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Michael E
Verified Purchase:Yes
Amazing!
The ambient, adaptive, or noise canceling selection on the fly is awesome!
The ambient, adaptive, or noise canceling selection on the fly is awesome!
Written by a customer while visiting Samsung US
Posted by: Anonymous
from North miami fl
Expertise:Intermediate
Verified Purchase:Yes
Too big to fit in ear do to the oval shape causes pain because of shape and size
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
5
Response from Samsung USBy R&R Team, February 20, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, William. We recognize that every ear is unique, so we conducted extensive research on various ear shapes and collected a wealth of 3D ear data to inform our design. This has resulted in a more refined shape that aims to provide a comfortable fit for a wider range of ear types. We are continuously striving to improve the user experience, and we understand that comfort is a crucial factor when it comes to earbuds. We want to assure you that we took this into serious consideration during the development process. The Galaxy Buds3 Pro comes with different-sized ear tips. To ensure the best fit, it's essential to select the right size tips for your ears. The tips should fit snugly without gaps between your ear and the ear tip to prevent sound leaks and ensure optimal audio quality. If you need instructions on how to change the tips, please refer to our guide for the Buds3 Pro tips. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. We hope that these tips help enhance your experience with the Buds3 Pro. For any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US