Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jean
Verified Purchase:Yes
Right side is not working.
Where I can call to exchange?
Where I can call to exchange?
Response from Samsung USBy R&R Team, February 21, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Jean! It’s great to hear your thoughts. The Buds3 Pro allow you to control your compatible phone with simple voice commands. Simply say a command, such as "answer call" or "volume up." If the right side isn’t working as expected, we’d love to assist you in getting back to enjoying your earbuds fully. To move forward, we’ll need to gather some additional information from you. Please reach out to Samsung Support so we can provide personalized assistance. Also, keep in mind that your Galaxy Buds3 Pro come with a 12-month warranty against manufacturing defects, and if you have Samsung Care+, you'll have even more support and protection available. Please be sure to reach out to us at Samsung Support so that we can get started. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love theses earbuds
on February 20, 2025
Posted by: Regina
[This review was collected as part of a promotion.] I've had this earbuds for a while and i love them. Haven't had a problem and i love how it seamlessly switches from my phone or my tablet depending which I'm using at the time. I also love the noise cancel features for when I'm in a crowd or someplace with loud music. Another feature i like is the control features: like the up and down for the volume. One click for pause, and 2 clicks or "next song" voice for the next song, 3 clucks or "previous song" for the last song you played. I just long theses buds.
Value
5
Written by a customer while visiting Samsung US
Posted by: Cherokeendn
from Ponca city, ok
Expertise:Intermediate
Verified Purchase:Yes
Great love them work perfect for what i needed no problems
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love them. Always better than the last.
on February 20, 2025
Posted by: Alsoknownascb
[This review was collected as part of a promotion.] I've owned every evolution of the buds. They keep getting better. The buds 3 pro will not disappoint. Crisp clean sounds, innovative features continue to push the evolution of the buds. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome 👌🏼 Buds
on February 20, 2025
Posted by: JayCool
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro are a solid addition to Samsung's lineup of true wireless earbuds, offering a blend of premium features and improved performance. They boast excellent sound quality, with a balanced audio profile that caters to a wide range of music genres. The active noise cancellation (ANC) is highly effective, blocking out ambient noise effectively, making them ideal for commuting or working in noisy environments.
The design is sleek and ergonomic, ensuring a comfortable fit for extended use. The touch controls are intuitive and responsive, allowing for easy management of playback and calls. Battery life is impressive, with the earbuds lasting several hours on a single charge, and the case providing multiple additional charges.
One of the standout features is the seamless integration with Samsung devices, offering enhanced functionality and ease of use. However, they also work well with non-Samsung devices, making them versatile for a broader audience.
Overall, the Samsung Galaxy Buds 3 Pro are a top-tier choice for anyone looking for high-quality true wireless earbuds with excellent sound, effective noise cancellation, and a comfortable fit.
Value
5
Written by a customer while visiting Samsung US
Posted by: AG82
Expertise:Intermediate
Verified Purchase:Yes
I honestly liked the fit from the buds 2 pro better, but the sound quality and being able to lay down on the ear with bud is great.
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Rafael Arias
Verified Purchase:Yes
I have tried the three gummies the headphones come with and I still drop them in the gym. The technology is fantastic, but they are not comfortable.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, February 21, 2025
Hi Rafael! Thank you for sharing your detailed feedback on the Galaxy Buds3 Pro. We're thrilled to know that you appreciate the technology and features we've integrated into these earbuds. Our team dedicated countless hours to ensure the best possible listening experience. We understand the importance of a perfect fit, especially during active use. Since you've tried all the included ear tips, we recommend using the fit test feature on the Samsung Wearable app. It can help you find the ideal fit for your ears. Our Samsung Support team is also here to guide you through this process and ensure you get the most out of your Galaxy Buds3 Pro. If you have any further concerns or questions, please be sure to reach out to us! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Millirawk
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Super comfortable in the ear, but for some reason just doesn't quite sound as good as my original buds pro. it lacks a bit of bass
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US