Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Good luck
from Home
Verified Purchase:Yes
My only issue is if you sweat, the rubber ear support keeps slipping out of my ear.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Seth
from NY
Expertise:Intermediate
Verified Purchase:Yes
The main issue is that the buds don't always charge. This is a well known issue and everyone complains about the right bud not charging properly.
The cold makes the charging even worse. My buds pro 2 I could leave in the car all the time, even in winter without any issues. These will kill the charge in the cold so when you grab them, the battery is dead.
They look quite cheap too, like I got them from the gas station omw to the gym.
Other than that, the buds are amazing lol.
1 star because of the battery is always dead, they are useless.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 21, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Seth. We understand how important it is for your earbuds to charge correctly and be ready for use whenever you need them. The Galaxy Buds3 Pro offers up to 26 hours of playtime on a single charge, which can be extended to a total of 30 hours with a fully charged case. Here are some steps that might help enhance your charging experience. To ensure the best performance of your Galaxy Buds3 Pro, start by checking for software updates and confirming that both the earbuds and the Galaxy Wearable app are running the latest version. Next, clean the charging contacts on both the earbuds and the case to remove any dirt or dust, as these can interfere with charging. Make sure the earbuds are properly seated in the charging case; you should hear a slight click indicating they are securely in place. Finally, avoid exposing the earbuds to extreme temperatures, as this can affect battery performance. Always charge them in a moderate environment for optimal results. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Better than before
from 196 orchard
Expertise:Intermediate
Verified Purchase:Yes
I like it, but i think the 3d sound i dont like it
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jsen
Expertise:Intermediate
Verified Purchase:Yes
Hard time finding correct ear buds fit, the middle size works but not great
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Kornsoul
from Az
Expertise:Intermediate
Verified Purchase:Yes
All i can say is they are great. fantastic sound and very very comfortable i can wear them all day long
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Quality but not a good fit for small ears
on February 21, 2025
Posted by: Sai Kiran
from NY
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is superb, but the fitting is not good, I have small ears so even changing to the small size tips didn't gave me good fit, they are loose and are falling off frequently even when I'm walking. No question of wearing them while running or during workouts. So I have to buy third party ear tips of XS size to get better fit. Samsung should include XS tips or improve their design for better fit for all ear sizes.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, February 21, 2025
Thank you for your detailed feedback about the Galaxy Buds3 Pro, Sai. We’re glad to hear that you appreciate the superb sound quality! We understand that finding the perfect fit is crucial for enjoying your audio experience fully. We recognize that everyone’s ear shape is unique, and we continuously strive to improve our product designs to accommodate a wide range of ear sizes. Your concern about the fit with small ear tips is important, and we appreciate you sharing it. We're constantly exploring options for additional ear tip sizes to ensure all users can have a comfortable and secure fit while enjoying their music or calls. In the meantime, we're glad you're finding the tips you have helpful. We value your input, and it will certainly be taken into account as we work towards enhancing the overall experience for all Galaxy Buds users. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: PaulB
Expertise:Intermediate
Verified Purchase:Yes
Would be 5 stars paired with my S25 Ultra if I could get a proper fit in my left ear. The provided ear tips do not fit me.
Performance
5
Design
3
Value
2
Response from Samsung USBy R&R Team, February 21, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Paul! We're thrilled to see you’re enjoying them, especially in combination with your S25 Ultra. We completely understand how crucial a perfect fit is for an optimal sound experience, and we hate to see that the ear tips didn’t work well for you. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. Be sure to check out the link for additional fitting tips. If you need any further assistance or have any specific questions, please reach out to us at Samsung Support. We’re here to help you get the most out of your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
WOW Sound
on February 21, 2025
Posted by: aiones
[This review was collected as part of a promotion.] The Buds3 Pro is top-notch. The noise canceling is excellent, and it offers great value for phone calls. It fits comfortably, and I use it every day without any discomfort.
Value
5
Written by a customer while visiting Samsung US