Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,830 Reviews)
Open Ratings Snapshot
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Great
on February 22, 2025
Posted by: Michael Kent
Verified Purchase:Yes
The sound quality is great. Fit can be a little challenging. But will work with a little effort. Over all great
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent airpod pros competitor
on February 22, 2025
Posted by: Robert P
Expertise:Intermediate
Verified Purchase:Yes
Ive had the airpod pros 2 since there launch and have been in love, these took longer to release but sre a mark able improvement for samsung devices in every way but ANC, which they are on par for. Great product
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best
on February 22, 2025
Posted by: Jason
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
There's are amazing! Better than any ear buds I've used. Better than my current Sennheiser mw4 as good if not better than bose 700c
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best
on February 22, 2025
Posted by: Paola
from Denver, CO
Expertise:Intermediate
Verified Purchase:Yes
They are the best buds I currently own. I have earbuds from several brands and these are currently he best.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GREAT!!!!!
on February 22, 2025
Posted by: Keenan
Verified Purchase:Yes
Fits well Sounds GREAT, SAMSUNG QUALITY AS USUAL!!!! GREAT PRODUCT
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great Pair of Headphones
on February 22, 2025
Posted by: Artie
from Búfalo Grove, IL
Expertise:Intermediate
Verified Purchase:Yes
Pros: I love the controls on this. Great ANC. The sound quality is good, could be better but it does the job. I also love the updated case. Great battery as well.
Cons: The fitment on this is not too good. I have tried small medium and large but they don't stay in a long time the the Galaxy Buds2 Pro.
Aside from the fitment they are good earphones overall.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 22, 2025
Hey Artie. Thank you so much for your detailed review of the Galaxy Buds3 Pro. We truly appreciate you taking the time to share your thoughts and experiences with us. We're happy to see that you love the controls and find the Active Noise Cancelling feature great. It's wonderful to know that the sound quality meets your expectations and that the updated case and battery life have made a positive impression on you. We understand that fitment is a crucial aspect of enjoying your earbuds. Since you've already tried the different earbud tips, we recommend checking out the fit test available in the Galaxy Wearable app. This feature can help ensure a more secure and comfortable fit for longer listening sessions. Your feedback is invaluable to us, and we're continuously working to improve our products based on your insights. If you have any other questions or need further assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not impressed!
on February 22, 2025
Posted by: Rene
from Miami FL
Expertise:Expert
Verified Purchase:Yes
Haptics and playing controls are very difficult. They dont fit well. Average sound
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, February 22, 2025
Hey Rene. Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate you taking the time to provide feedback and want to help you get the best experience with your earbuds. Regarding the haptics and playing controls, we would like to gather some additional information to better assist you. Please reach out to us at Samsung Support so we can address your concerns more effectively. For the fit, since you haven't tried the additional earbud tips, we recommend giving them a try to find the size that suits you best. Additionally, you can use the fit test available in the Galaxy Wearable app to ensure a more secure and comfortable fit, enhancing your overall experience. As for the sound quality, you can adjust the sound settings within the app to better suit your listening preferences, such as tweaking the equalizer settings for a richer sound. Please be sure to reach out to us at Samsung Support if needed. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Samsung getting worse?
on February 22, 2025
Posted by: kdude
from Burlington, VT
Expertise:Intermediate
Verified Purchase:Yes
Difficult to connect and keep connected to my new s25 ultra
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 22, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Kdude. We appreciate your feedback and want to make sure you enjoy every moment with your earbuds. If you're having trouble connecting, here are a few quick solutions to consider. Restarting your earbuds can often refresh the connection. It’s also helpful to reset your Bluetooth connection and ensure that the Galaxy Wearable app is updated. Following these steps can lead to a smoother listening experience. Be sure to check out the link attached for additional trobleshooting steps.0 We’re dedicated to providing you with immersive sound and outstanding call quality with the Galaxy Buds3 Pro. If you have more questions or need assistance, feel free to reach out to us at Samsung Support. We're here to help! -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111318/#:~:text=If%20your%20phone%20cannot%20connect,will%20normally%20fix%20the%20issue.
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Written by a customer while visiting Samsung US
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