Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Impressive Sound & Design – A Huge Improvement!
on February 24, 2025
Posted by: Fonrizer
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 (Silver) have exceeded my expectations in every way. The immersive sound quality is outstanding, and Dolby support makes a noticeable difference, delivering deep bass, clear mids, and crisp highs. Whether it's music, calls, or movies, the audio experience is truly next-level.
The LED lights add a nice futuristic touch, making them stand out in both style and functionality. But what really impressed me is the design improvement—Samsung has resolved all previous fitting issues I had with past models. These earbuds now sit securely and comfortably in my ears, even during extended use.
If you're looking for a premium pair of earbuds with great sound, solid features, and a perfect fit, the Galaxy Buds Pro 3 are absolutely worth it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellence in general.
on February 24, 2025
Posted by: Vidal27
[This review was collected as part of a promotion.] Although they are generally very good hearing aids, I believe that there are things that could be improved, for example. The detection of sirens and voices sometimes fails. However, its noise cancellation is exceptionally beautiful.
Charging is something else that is completely fine. Designed lasts a long time fucy, apart with the case you have at least two or 3 days depending on the use.
Charging is something else that is completely fine. Designed lasts a long time fucy, apart with the case you have at least two or 3 days depending on the use.
Value
4
Written by a customer while visiting Samsung US
Posted by: DenB
from St. John, IN
Expertise:Intermediate
Verified Purchase:Yes
Vastly improved over the well known brand they replaced. I listen to sermons recorded in the 1960's and 1970's, and the clarity is remarkable. Good to remember that the sound recording in that period was elementary, but these Buds help immensely. They charge quickly and pair seamlessly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds I've used
on February 24, 2025
Posted by: galaxyclassic
[This review was collected as part of a promotion.] I love these buds. The controls are easy and intuitive. 4 modes for listening and they have custom profiles depending what I'm listening to. That's pretty amazing. They fit well and are comfortable for long periods of time.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Amazing sound with deep base. New design stays more secure in my ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mick
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Sometimes my left ear bud won't charge when in the charging case.
No, I would not recommend this to a friend.
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, February 24, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Mick! We truly appreciate your feedback. It sounds like your left earbud may not be charging as expected. To enhance your experience, we recommend checking that you’re using the included USB cable and a Samsung-approved wall adapter, as using other chargers can impact performance. It’s also a good idea to inspect the charging contacts on both the earbuds and inside the case. Sometimes, dust or debris can accumulate and affect charging. A quick clean can make a big difference, and we have a simple guide to assist you with that. If you continue to encounter challenges, fully charging the case and restarting the earbuds are great steps to try. Be sure to check out the link attached for additional troubleshooting options. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We want you to enjoy every moment with your Galaxy Buds3 Pro, so please feel free to reach out to us at Samsung Support if you need further assistance! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Javier
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Light weight, amazing noise cancelation, stylish 😎
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: mskadram
from Daytona Beach, FL
Expertise:Intermediate
Verified Purchase:Yes
I am totally loving the new earbuds, especially how I can now answer my phone by pressing on the stem of the earbud! The sound isn't too bad either!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US