Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,818 Reviews)
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
These are amazing!
on June 11, 2026
Posted by: Goldfish0408
[This review was collected as part of a promotion.] I've had headphones in the past with "active noise cancelling" that didn't block anything. These truly block out noice when I need it. It's customizable in so many ways and of course, like all Samsung devices, being able to track them is always a good thing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Connectivity
on June 11, 2026
Posted by: Scalzone
Expertise:Intermediate
Cool design, cool features, in theory. The small details and sound quality are truly phenomenal when they work, however there is such an intermittent connectivity issue I can only use one bud a time as it shifts from one ear to the other. Not to mention the case color wore off just from being in my short pockets. Fix the connectivity and get some quality control.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, June 12, 2026
Hello Scalzone,
The Galaxy Buds3 Pro offer impressive sound quality and a feature-rich experience when everything is functioning properly, so it's wonderful to hear that those aspects stood out to you. I understand how frustrating inconsistent connectivity can be, especially when it affects your ability to use both earbuds together. Thank you for sharing your feedback on the performance and durability of the case. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Buds3 Pro offer impressive sound quality and a feature-rich experience when everything is functioning properly, so it's wonderful to hear that those aspects stood out to you. I understand how frustrating inconsistent connectivity can be, especially when it affects your ability to use both earbuds together. Thank you for sharing your feedback on the performance and durability of the case. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love my buds
on June 11, 2026
Posted by: Cristin
[This review was collected as part of a promotion.] I do love the shape of them, how easy it is to click and change functions, and the noise canceling is pretty good. Not completely noise canceling but makes it really easy to hold a phone call in loud environments.
If you push it too far into your ear it will produce feedback, and they didnt make the ear bud part interchangeable
Value
4
Response from Samsung USBy R&R, June 18, 2026
Hey there Cristin,
Thank you for showing love for the Galaxy Buds3 Pro. The Galaxy Buds3 Pro provide intuitive touch controls, effective noise canceling, and clear call quality, enhancing your everyday listening experience. They perform exceptionally well in louder environments. We appreciate your feedback regarding the ear tip design and the sound heard when adjusting the fit, as comments like yours help us continue to improve. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for showing love for the Galaxy Buds3 Pro. The Galaxy Buds3 Pro provide intuitive touch controls, effective noise canceling, and clear call quality, enhancing your everyday listening experience. They perform exceptionally well in louder environments. We appreciate your feedback regarding the ear tip design and the sound heard when adjusting the fit, as comments like yours help us continue to improve. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely adore these buds
on June 11, 2026
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] Having Galaxy AI features integrated into the buds makes life so convenient, and once you get the hang of the touch controls they make it easy to reconnect with the outside world without having to take out your buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's Great But...
on June 11, 2026
Posted by: LucarioGamer
[This review was collected as part of a promotion.] These earbuds have phenomenal audio quality, spectacular ambient audio amplification (I'm someone with auditory processing issues to I sometimes have to put one in to actually hear someone better), and insane noise cancelation.
My complaints are a little more specific than what most people would be upset about. There's a weird smell that comes from the case and the silicone ear-nub things. It constantly smells like burnt hair and I couldn't even tell you why. At first I thought it was because it was malfunctioning or something. But no, it just smells like that all the time. Another thing I'm not particularly satisfied with is those earbud replacements. They don't really have enough adequate sizes to fit in my ear properly, which is a bummer because I'm someone that unfortunately has to deal with a lot of "being in-between sizes" for A LOT of things out there, and these earbuds sadly are not an exception. It does affect the experience for me because I always fear that my earbuds are just going to outright pop out of my ears.
The audio quality still rules and the functions for up and down volume are honestly so much better compared to past earbud versions (I used to have the Galaxy Buds 1 and 2, I hated the double tap functions because it wouldn't always detect it).
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound, superb anc, comfortable fit
on June 11, 2026
Posted by: Longtimesamsunguser
[This review was collected as part of a promotion.] I love the Buds3 Pro. The sound quality is great, especially during calls. When I initially started using them, I would ask whoever I was talking to how I sounded, and no one could tell I was using earbuds. I use them a lot while doing yard work, as the ANC works so well, I no longer need to wear my muffs. The stem controls are easy to use and work great, and the battery lasts plenty long enough for what I need them for.
*This review was composed using the Galaxy AI feature*
*This review was composed using the Galaxy AI feature*
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Gym, work, leisure, it doesn't matter with these.
on June 11, 2026
Posted by: Quanc8
[This review was collected as part of a promotion.] I love the Galaxy AI features on these buds, and the blade light on them. These buds are so good and reliable that I can't force myself to get the newer ones. You can wear these practically anywhere, and they are comfortable for prolonged periods.
Value
4
Response from Samsung USBy R&R, June 18, 2026
Ahoy Quanc8,
The Galaxy Buds3 Pro delivers Galaxy AI features, immersive sound, and a comfortable fit that is easy to enjoy throughout the day. It is great to hear they have become your go to earbuds for work, the gym, and everything in between. We are glad the Blade Lights and overall reliability continue to stand out. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Buds3 Pro delivers Galaxy AI features, immersive sound, and a comfortable fit that is easy to enjoy throughout the day. It is great to hear they have become your go to earbuds for work, the gym, and everything in between. We are glad the Blade Lights and overall reliability continue to stand out. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Just dont work
on June 10, 2026
Posted by: Verydisappointed32
[This review was collected as part of a promotion.] This is the second oair ive purchased because of course i lost the 1st pair. These buds just went out wont wrk at all. Ver disappointed considering the price.
Value
1
Response from Samsung USBy R&R, June 11, 2026
Hey there Verydisappointed32,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. These earbuds are designed to deliver seamless connectivity with any device while enhancing audio quality with advanced features. We understand that losing your earbuds can be frustrating and that replacing them can feel overwhelming. However, we may have some options for you.
Samsung stands behind the quality of its products, offering a warranty that protects against manufacturing defects in materials and workmanship. This warranty is valid for a limited period of 12 months, as specified for each product. With this warranty, customers can have peace of mind knowing that their investment is protected, ensuring they enjoy the reliability and performance expected from Samsung.
Please contact our Samsung Support Team for further assistance with your earbuds. We are here to help. Thank you for your feedback and for choosing Samsung for your audio needs.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. These earbuds are designed to deliver seamless connectivity with any device while enhancing audio quality with advanced features. We understand that losing your earbuds can be frustrating and that replacing them can feel overwhelming. However, we may have some options for you.
Samsung stands behind the quality of its products, offering a warranty that protects against manufacturing defects in materials and workmanship. This warranty is valid for a limited period of 12 months, as specified for each product. With this warranty, customers can have peace of mind knowing that their investment is protected, ensuring they enjoy the reliability and performance expected from Samsung.
Please contact our Samsung Support Team for further assistance with your earbuds. We are here to help. Thank you for your feedback and for choosing Samsung for your audio needs.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US