Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,818 Reviews)
Open Ratings Snapshot
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
Worst earbuds and charging device ever
on June 16, 2026
Posted by: Elifly
from Cleveland ohio
Expertise:Expert
These earbuds suck hard to charge them only charges one usually the battery life is horrible maybe 2 hrs max on a full charge if u do get fhem to charge it s just a pain u cant move the case around when charging or one of the earbuds wont charge i went back to my beats fe cause these wont charge properly worst buy ever do not buy these highly dont recommend them
Features
5 out of 5
5
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, June 17, 2026
Hiya Elifly,
Thank you for taking the time to provide your feedback. The Galaxy Buds3 Pro are designed to deliver rich sound and reliable everyday use. We understand your concerns regarding the charging experience and battery life, and we appreciate you sharing them with us.
If you are experiencing any unexpected or unusual behavior with your Galaxy Buds3 Pro, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Additionally, for eligible devices, you have the option to add extra coverage through Samsung Care+, which offers extended protection and additional support.
We apologize for any inconvenience this has caused, and we appreciate your choice of Samsung. Thank you again for your feedback.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound and comfortable fit
on June 15, 2026
Posted by: Erick07
[This review was collected as part of a promotion.] ​Great sound and battery life. Comfortable fit, I use them throughout my workday for podcasts and music. The sound quality is excellent, with crisp highs and a punchy, deep bass that makes modern tracks come alive. When switching over to podcasts, vocals are crystal clear and easy to follow even at lower volumes. Battery life easily carries me through long stretches of my shift without needing a mid-day top-off, and the case charges up fast when I do need a boost.
​The redesign with the angular stems makes them look incredibly sleek, and the unique blade lights are a cool, futuristic touch that stands out from typical earbuds. More importantly, the physical fit is outstanding. They sit securely in the ear without needing to be jammed too deep into the canal, which prevents that annoying ear fatigue during long hours of use.
The Active Noise Cancellation (ANC) is another major plus for the workday. It does a great job of isolating background chatter and environmental noise so I can focus. When I need to be aware of my surroundings or talk to a coworker, the transparency mode sounds natural without being harsh. The pinch and swipe touch controls on the stems take a little getting used to, it's a If you are in the Samsung ecosystem, these offer seamless integration and massive value. Live translation with Galaxy A.I is also great!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good buds, I love them
on June 15, 2026
Posted by: DaniNtheStars
[This review was collected as part of a promotion.] I love my new galaxy buds3 pro, they sound so good! The bass is amazing and they really have amazed me with the sound of the speaker for callers on the other line, they never have a problem hearing me. I couldn't ask for a better sounding earbud and the fit is great, they never fall out and they don't hurt my ears at all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound quality
on June 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love them!! The noise canceling is great!! As a musician it allows me to hear my ear buds in very noisy environments. They make hearing everything very easy and they integrate well with my phone (Samsung Galaxy S24 Plus) and my tablet (Samsung Tab 2). I love them and I might consider the upgrade soon but only for some new features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very easy to use, great sound quality,
on June 15, 2026
Posted by: Hank920
[This review was collected as part of a promotion.] Great sound quality, the noise cancelation feature is the best. Love how my buds work with my effortlessly.
Value
5 out of 5
5
Response from Samsung USBy R&R, June 18, 2026
Howdy Hank920,
It is wonderful to hear you are enjoying your Galaxy Buds3 Pro. Impressive Active noise canceling, great sound quality, and seamless Galaxy connectivity, they are designed to deliver an effortless listening experience. Thank you for taking the time to share your feedback.
Thank you for choosing Samsung.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Independent
on June 15, 2026
Posted by: MadSonJr
[This review was collected as part of a promotion.] Love the unique features. Especially how it is compatible with my Samsung Fold 7 phone. The graphic/animation displayed when I take a bud out of the case. The widget for them I appreciate. How the adapter and block sound. And the motions used to ineract with headphones are dope!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Budpro 3
on June 14, 2026
Posted by: SamFan
[This review was collected as part of a promotion.] I've been extremely impressed with the Samsung Galaxy Buds Pro 3. The sound quality is outstanding, with rich bass, crisp highs, and excellent clarity whether I'm listening to music, taking calls, or watching videos. The active noise cancellation works remarkably well, creating an immersive listening experience.
Beyond the performance, the design and style are top-notch. They're sleek, comfortable enough to wear for hours, and fit securely without constantly needing adjustment. Samsung really nailed the balance between premium looks and everyday practicality. Galaxy AI works amazing.
If you're looking for wireless earbuds that combine exceptional audio quality, comfort, and modern style, the Galaxy Buds Pro 3 are an amazing choice. Easily one of the best tech purchases I've made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds3 Pro: An Excellent Upgrade
on June 12, 2026
Posted by: Zenith
[This review was collected as part of a promotion.] The new stem-style design on the Galaxy Buds3 Pro is a massive shift, but it completely hits the mark. They look sharp, fit comfortably, and integrate flawlessly with Galaxy devices.
* Design & Fit: The angular stems look incredibly modern, and the LED lights add a futuristic touch. Moving the weight to the stem makes them feel lightweight, preventing ear fatigue during long sessions.
* Sound Quality: Audio is top-tier thanks to a dual-driver setup. The sound profile has a punchy, resonant bass that makes tracks sound massive, while the treble stays perfectly clean and crisp.
* ANC & Ambient Mode: The ANC easily blocks out low-frequency rumbles like AC units or traffic. The Adaptive ANC is also smart enough to automatically switch to transparency mode the second you start speaking.
* Call Quality: With the mics positioned lower down the stems, voice calls are crystal clear. People on the other end can hear you perfectly even in noisy environments.
The Downsides: The pinch-and-swipe gesture controls on the triangular stems take a bit of muscle memory to master. Also, the silicone ear tips feel a bit fragile when you are trying to swap them out.
Overall, if you're already in the Galaxy ecosystem, these are a total no-brainer for premium sound, great calls, and a comfortable fit.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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