Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best earbuds so far!
on February 25, 2025
Posted by: Risharia91
[This review was collected as part of a promotion.] Love that you can turn them up and down using the sensor on actual ear bud. Has a very clear sound and voices sound very clear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No OG buds option
on February 25, 2025
Posted by: YoshVT
[This review was collected as part of a promotion.] I've owned 5 different pairs of Galaxy buds, I remember buying the original Galaxy buds on launch and falling in love with the old "beans" and really loved the Gen 1 pros
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everyday use go to buds
on February 25, 2025
Posted by: Dazedmimikyu
[This review was collected as part of a promotion.] Upgraded my buds 2 to this new set and am very happy with them. Seamless connection works quicker than previous set. Variety of audio options let me choose what I need from music to gaming. Ambient sound makes a great addition while traversing my busy downtown area. Overall, definitely recommend.
Value
4
Written by a customer while visiting Samsung US
Posted by: Cellamt
from Caspian MI
Verified Purchase:Yes
Really have a hard time fitting them in my ears and keeping them in there. Even with the smallest ear pieces on them. Other than that they are great. The sound is perfect too.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Danilo
from GA
Expertise:Expert
Verified Purchase:Yes
It does not fit well in my ears and sometime hearts my ears. I also found the material very cheap, it looks fancy at the internet rendering pictures but in person it looks cheap. I'm disappointed
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, February 27, 2025
Thanks for sharing your thoughts on the Galaxy Buds3 Pro, Danilo. Your feedback is crucial as we continue to make improvements. We understand that your experience with the Galaxy Buds3 Pro was not exactly what you had hoped for. Your experience is important to us, and we want to ensure that you get the best out of your Galaxy Buds3 Pro. First, ensure the earbuds are snugly placed in your ears. Since the Galaxy Buds3 Pro come with various ear tip sizes, try different ones to find the best fit for you. Make sure the ear tips are securely installed in the grooves for optimal performance, and follow the directional marks (L and R) when inserting them. Angle the earbuds so that the microphone points towards your mouth rather than straight down, and feel free to adjust them by rotating them until you find a comfortable fit. Lastly, use the earbud fit test in the Galaxy Wearable app to confirm that you have the right fit. If you've tried these steps and still feel that the Galaxy Buds3 Pro aren't meeting your expectations, please don't hesitate to reach out to us at Samsung Support for additional assistance. We're here to help and want to ensure you have the best possible experience with your Galaxy Buds3 Pro. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome quality
on February 25, 2025
Posted by: Rattlesnake81
[This review was collected as part of a promotion.] I love my buds. I listen to music regularly and they pair so easily with my phone. Not to mention, the find my buds thing in case I lose them (I am very forgetful). They work great using the ambient sound, also. so that if someone starts talking the sound goes down and the buds focus on the voice. I love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Headphones
on February 25, 2025
Posted by: Bonappetite
[This review was collected as part of a promotion.] Absolutely no problems with these. They work great and as intended, even going above and beyond. They fit perfectly, and sound good with deep bass. Definitely a win for Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works seamlessly with all my Galaxy devices
on February 25, 2025
Posted by: Jamiah98
[This review was collected as part of a promotion.] I don't have anything negative to say about this product. It works and connects seamlessly and has amazing audio quality. Fits comfortably and stays in my ears and call quality is tons better than the previous model
Value
5
Written by a customer while visiting Samsung US