Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,818 Reviews)
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Charging case problems
on June 29, 2026
Posted by: FakeNicknameJake
[This review was collected as part of a promotion.] The charging case is the main issue with my ear buds, they consistently dont charge and I have to check on them constantly to make sure they are actually charging. I don't know how to get Galaxy AI to work with them. Additionally, they have the occasional connection issue that can sometimes last for weeks, and the left ear bud tends to have sound quality issues
Value
3
Response from Samsung USBy R&R, July 7, 2026
Hi FakeNicknameJake,
The Galaxy Buds3 Pro offer detailed sound, active noise canceling, and Galaxy AI features designed to enhance your listening and communication experience. We understand that frequently checking the charging case can detract from the convenience of using your earbuds daily. If you would like a more detailed review of your Galaxy Buds3 Pro case, please feel free to visit one of our authorized repair locations, such as uBreakiFix.
Additionally, using Galaxy AI features can help you understand real-time conversations in different languages. With the Interpreter app, you can listen to ongoing in-person conversations or lectures and receive quick translations directly through your earbuds. The app will also provide a text transcript to accompany the translations. For more information, please check the online article linked below.
Your feedback regarding charging reliability, connection consistency, sound quality in the left bud, and accessibility of Galaxy AI is important. Thank you for sharing these details with Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Using Galaxy AI features with your Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003613/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Buds3 Pro offer detailed sound, active noise canceling, and Galaxy AI features designed to enhance your listening and communication experience. We understand that frequently checking the charging case can detract from the convenience of using your earbuds daily. If you would like a more detailed review of your Galaxy Buds3 Pro case, please feel free to visit one of our authorized repair locations, such as uBreakiFix.
Additionally, using Galaxy AI features can help you understand real-time conversations in different languages. With the Interpreter app, you can listen to ongoing in-person conversations or lectures and receive quick translations directly through your earbuds. The app will also provide a text transcript to accompany the translations. For more information, please check the online article linked below.
Your feedback regarding charging reliability, connection consistency, sound quality in the left bud, and accessibility of Galaxy AI is important. Thank you for sharing these details with Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Using Galaxy AI features with your Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003613/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Value
on June 29, 2026
Posted by: 4freese
[This review was collected as part of a promotion.] These buds are an absolute fantastic value. The easy charge case, noise canceling, and sound is all amazing. They are very comfortable, especially with the COMPLY bud ends. I would not hesitate to get Nother pair. I came from the Pro 2's and these are a great upgrade with the stems.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI!
on June 29, 2026
Posted by: baggedsoup
[This review was collected as part of a promotion.] Galaxy Ai is cool. the buds are also very durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buds
on June 29, 2026
Posted by: JamesT
[This review was collected as part of a promotion.] The Samsung Buds 3 Pros are awesome! Best sounds quality I've ever had in wireless ear buds. The noise canceling feature is unbelievably good. I can barely hear my lawn tractor while I'm cutting my grass listening to my tunes. Excellent all around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbud ever
on June 29, 2026
Posted by: GusKdj
[This review was collected as part of a promotion.] This new version of the earbusds are the best so far. Very strong to go to the gym, even if I'm sweaty. The galaxy AI capabilities helps me with my health tracking and during my trips, guiding me all over the world.Sound quality is great in every environment and the noise canceling feature works better than ever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3 pro is awesome!
on June 29, 2026
Posted by: Safshah
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro deliver excellent sound quality with clear vocals, deep bass, and effective noise cancellation. They are comfortable for long listening sessions, and the battery life is reliable. The touch controls are responsive, making them a great choice for everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Is great and perfect
on June 29, 2026
Posted by: Arielsl95
[This review was collected as part of a promotion.] The ia integrate is the best , mod for sourround , is compact , ergonómic , great cuality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for ANC and music
on June 29, 2026
Posted by: JasonF
[This review was collected as part of a promotion.] I've had lots of earbuds and headphones. These are one of the best in terms of ANC and sound quality. A big step up from the pro 2s. The ANC is not as good as apples but sound quality is much much better. Battery life is very good and I love the light strips on these.
Value
5
Written by a customer while visiting Samsung US