Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,830 Reviews)
Rating breakdown 14,830 reviews
5 Stars
10,193
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Masoud SK
from ATLANTA
Expertise:Expert
Verified Purchase:Yes
This earbud is of very high quality and works perfectly with the Samsung S25 Ultra. I am very satisfied with it. However, the issue I have with it is that due to its triangular shape, it is difficult to place it in the charging case in the dark. I always have to try multiple times. Aside from that, everything about it is great, and its battery life is average.
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Simon A
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Hands down, these earbuds are amazing 👏 I had many other earbuds but these galaxy buds 3 pro take the cake. Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Ilia
from Brooklyn, NY
Expertise:Expert
Verified Purchase:Yes
Excellent choice for whatever you need (music, videos, call & etc).
One of the best that is shown on the market with no competitive price.
Recommend it.
One of the best that is shown on the market with no competitive price.
Recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Esahuera
from Utah
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love them there so convenient and sound so good
Features
5
Performance
5
Value
5
Written by a customer while visiting Samsung US
Posted by: James
Expertise:Expert
Verified Purchase:Yes
So like sound buttons little laggy and miss their mark
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, March 1, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro, James. We understand how important it is for the controls to be responsive and accurate. To address the issue with the laggy sound buttons, we recommend ensuring that your Galaxy Buds3 Pro are updated with the latest firmware. You can do this using the Galaxy Wearable app. Keeping your earbuds updated can help improve their performance and responsiveness. We want to ensure that your earbuds work properly so you can enjoy features like Active Noise Cancellation (ANC) and Live Translations. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: John F
Verified Purchase:Yes
I appreciate the noise canceling and ambient features, the hearing aid functions have been life changing.
Sound is solid, comfort is good and getting better, battery could be better but is sufficent, base tones could hit harder but again are solid. I wear these everyday at work for most of the day. Thank you.
Sound is solid, comfort is good and getting better, battery could be better but is sufficent, base tones could hit harder but again are solid. I wear these everyday at work for most of the day. Thank you.
Written by a customer while visiting Samsung US
Posted by: Jiannu
from Canada
Expertise:Intermediate
Verified Purchase:Yes
These are much better than the buds 3. These have the ear silicon to get them to seal the ear and noise and sound better as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Tony
from New york , NY
Expertise:Expert
Verified Purchase:Yes
Sound was amazing but took them to the gym for 1 week and now they don't charge.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, March 1, 2025
It's great to hear from you, Tony. Thank you for your feedback about the Galaxy Buds3 Pro! We're thrilled to see that you enjoyed the amazing sound quality. Using them in a gym setting can certainly put them to the test, and we understand your concerns. If your Buds aren't charging, we recommend a few steps to help restore their functionality. First, make sure to clean the charging contacts on both the earbuds and the case. Sometimes, dust or debris can interfere with the charging connection, so using a soft, dry cloth can help. Next, check the battery level of the charging case itself. Ensure it's charged by connecting it to a power source for at least 10-15 minutes. If the case is fully charged and the Buds still aren’t responding, try resetting them. Simply place both buds in the charging case and press and hold the touchpads for about 7 seconds until you see the LED indicator. This can help resolve any temporary issues. Last, consider updating the firmware of your Galaxy Buds3 Pro. Make sure they are connected to your smartphone, open the Galaxy Wearable app, and check for any available updates. Keeping your earbuds updated can enhance their performance and overall experience. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. If you've tried these steps and still have concerns, we encourage you to reach out to us at Samsung Support for further assistance. Your satisfaction is important to us, and we want to ensure you have the best experience with your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US