Horrible customer device experience , would strongly recommend considering another Company
Pros: Convenient
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 20, 2026
Thank you for your feedback. We are sorry to hear about your experience and understand how frustrating this must have been. While some requests are subject to specific policies and timing, our goal is always to provide clear and consistent support. Please review our Promotion and Coupon policy here (https://www.greenworkstools.com/pages/promotion-coupon-policy). We appreciate you bringing this to our attention and will share your feedback with our team as we continue working to improve the customer experience. If you have any other questions or need assistance with anything else, please do not hesitate to let us know, either using the online chat function, on Greenworks Tools website, or by calling 1-888-909-6757.