Customer reviews from kitchenaid.com.au
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Pistachio
Average customer rating
4.9
(1,205 Reviews)
Rating breakdown 1,205 reviews
5 Stars
1,097
4 Stars
74
3 Stars
17
2 Stars
7
1 Star
10
98%of customers recommend this product.
(
1,128 out of
1,153)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Pistachio
Customer Rating
3
Good machine
on September 19, 2024
Posted by: Iri Perth
Gender:Female
[This review was collected as part of a promotion.] I bought the mixer a few weeks ago and really enjoy it. I only have one complaint, which incidentally was the same complaint I had with my first machine, and that is that it is not the most stable when mixing tougher dough or cake mix. The whole head and arm moves... I thought that would have been rectified by now. but its still the same. But other than that it is great. Happy.
I would recommend this to a friend!
Response from kitchenaid.com.auBy Customer Service, August 28, 2025
Thanks so much for your lovely review—we’re thrilled to hear you’re enjoying your new mixer! 🎂
We totally understand your concern about the head and arm movement when mixing tougher doughs. That wobble can be a bit distracting! It might be worth checking the hinge pin (also known as the neck pin). If it’s slightly misaligned, it may not secure properly and could cause that instability you’re noticing.
We’ve got a handy guide to help with this adjustment—just click here https://www.youtube.com/watch?v=XsuF48to42s for the Hinge Pin Adjustment and follow the steps. Hopefully, that’ll have your mixer standing strong and steady in no time!
If this continues after the adjustment, our friendly Customer Service Team is just a call away at 1800 990 990. They’re absolute stars at sorting things out and would love to help you get back to mixing with confidence! 💕😁
We totally understand your concern about the head and arm movement when mixing tougher doughs. That wobble can be a bit distracting! It might be worth checking the hinge pin (also known as the neck pin). If it’s slightly misaligned, it may not secure properly and could cause that instability you’re noticing.
We’ve got a handy guide to help with this adjustment—just click here https://www.youtube.com/watch?v=XsuF48to42s for the Hinge Pin Adjustment and follow the steps. Hopefully, that’ll have your mixer standing strong and steady in no time!
If this continues after the adjustment, our friendly Customer Service Team is just a call away at 1800 990 990. They’re absolute stars at sorting things out and would love to help you get back to mixing with confidence! 💕😁
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
A suprise well worth the wait
on September 18, 2024
Posted by: Vincec3852
Gender:Male
[This review was collected as part of a promotion.] I brought this for my wife as a birthday present as she loves to bake all sorts of sweets and savoury things! So you could say I did get some brownie points as well as some brownies ;)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
A real game changer in the kitchen
on September 18, 2024
Posted by: Bill2211
Gender:Male
[This review was collected as part of a promotion.] I was given my new kitchenaid tilt head stand mixer for Father’s Day by my sons, as an avid baker of bread and cakes it has made life easier, no more kneading the bread dough by hand not only saving time the bread is so much better.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Has revolutionised my cooking!!!!!
on September 18, 2024
Posted by: S2024
Gender:Female
[This review was collected as part of a promotion.] I got this for my birthday 2 weeks ago, and this has been the best present ever!!!! I love the cover for the mixer, so I can tip in flour cleanly. I love all the different attachments, and the mixer does so much - if you’re on the fence, get this mixer!!!!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Fantastic!
on September 18, 2024
Posted by: OscarRS
Gender:Male
[This review was collected as part of a promotion.] We are very happy with the kitchen aid mixer and all its accessories. The quality and taste of the recipes that we used to make by blending manually, has improved significantly and we simply love it
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Looks beautiful & has all the tools I need
on September 18, 2024
Posted by: Kyla
Gender:Female
[This review was collected as part of a promotion.] So happy I bought this & absolutely love the colour. First thing I made was choux pastrty and it mixed it to perfection
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Zero effort required
on September 15, 2024
Posted by: Seanwy11
Gender:Male
[This review was collected as part of a promotion.] So versatile even with normal attachments. Able to set machine and forget about it. Kneading dough is so easy and very effective. Much better than using multiple machines and hand kneading
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
4
cake mixing
on September 15, 2024
Posted by: mum 73
Gender:Female
[This review was collected as part of a promotion.] i use my kitchenaid for mosst of my cake mixing and also the attachment for slicing and dicing work well
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au