Customer reviews from kitchenaid.com
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Medallion Silver
Average customer rating
4.5
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
62
4 Stars
4
3 Stars
2
2 Stars
4
1 Star
4
89%of customers recommend this product.
(
55 out of
62)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Medallion Silver
Customer Rating
2
So
on January 12, 2026
Posted by: Deby01
[This review was collected as part of a promotion.] It is not very good. I find that the bowl locks on at the bottom to the point where you have to get a hammer to knock it Free from the base and I find it very annoying
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 13, 2026
Hello Deby! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@KitchenAid.com with your model and serial number, your phone number, and your case #900287 with a brief description of your concern. Take care! -Alisha
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Excellent Machine, but missing engraved message
on January 13, 2026
Posted by: Carolheimer
from Pleasant Hill CA
[This review was collected as part of a promotion.] The mixer is beautiful, works perfectly but it's a pity that you have to buy the stainless steel parts a part from it. Also I ordered with an engraved message and never got it. That was a bit disappointed and it was a gift.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Wanted to like this, but...
on January 13, 2026
Posted by: ukko
from Long Beach, CA
[This review was collected as part of a promotion.] I wanted to like this one which I was replacing for my older heavy lift-stand mixer. But other than the color, being able to lock the head, and the electrical cable, I have not been pleased. The enamel scratches easily. The bowl does not sit in the stand well and gets loose. And it was not mixing items on the bottom of the bowl - this last item got fixed when I called but the other stuff is what it is. The included smaller bowl is great though. Basically I am trying to sell this and ordered the missing pieces of my older mixer.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fantastic buy!!! A jewel in my kitchen!
on January 14, 2026
Posted by: AgiK
from Toronto, Ontario
[This review was collected as part of a promotion.] I have had several Kitchen aid mixers over the years, I love changing up the color. When I saw this candy apple red one, I immediately fell in love with it. I got it at boxing day sale and couldn't be happier with it. I love the color woth the chrme knobs and all, the device works great right out of the box. The extra bowl comes really handy for mixing wet and dry ingredients in different bowls. The motor is not loud, it's a fantastic addition to my kitchen. Thank you Kitchen Aid!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works fantastic
on January 14, 2026
Posted by: Vlo54
[This review was collected as part of a promotion.] I bought this for my daughter who loves to bake. She has made cakes and cookies and thus has made it fast and easy for her.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Powerful Addition to my Kitchen
on January 15, 2026
Posted by: JoyMary
[This review was collected as part of a promotion.] My old mixer was unable to handle heavy mixing. Since receiving my mixer as a gift, I have been able to easily double a cookie recipe and also use the dough hook to make cinnamon buns. I look forward to next making pizza dough and also bagels. The power supplied by this mixer makes these tasks much easier.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very pleased with my Kitchen Aid!!
on January 16, 2026
Posted by: Hchamb
from Quispamsis New Brunswick
[This review was collected as part of a promotion.] I bought this two months ago. Love love the Color!
Using it mostly to make bread weekly and it’s so easy now!
A little on the heavy side to move around my kitchen but excellent product!
Using it mostly to make bread weekly and it’s so easy now!
A little on the heavy side to move around my kitchen but excellent product!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
I love this mixer
on January 19, 2026
Posted by: Miss Scarlett
from Tennessee
[This review was collected as part of a promotion.] I am so glad I bought this mixer. I love everything about it! I have made two cakes from scratch with it and they turned out great. I love the tilt head and all the accessories too. Great product and great price . It is a win-win!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com