Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Medallion Silver
Customer Rating
4
Simple & Easy to Use
on February 4, 2024
Posted by: dcbutler
from Sydney, Australia
Gender:Male
[This review was collected as part of a promotion.] We have talked about getting a mixer for years and are so glad we did. The mixer is super easy to set up and all the attachments work well. It cut down the time to make a cake by at least a third. Clean up is super easy with most parts dishwasher safe. Very much worth the purchase!
[This review was collected as part of a promotion.] I bought this about 1.5 months ago and I absolutely love it. I have made cupcakes jelly slice and a pavlova so far. Can't wait to keep baking. The colour is so so nice. I'm in love 🥰
[This review was collected as part of a promotion.] Bought this a few months ago but only started using a few weeks back. It's a fantastic mixer with different attachments. The emerald green colour with the unique look really accentuates the overall kitchen, and functionally, the the mixer works great.
[This review was collected as part of a promotion.] I have wanted a Kitchen Aid for years. Finally bought a red one with an Ice cream attachment and I am so happy.
[This review was collected as part of a promotion.] Bought this product for my 14 year old daughter for Christmas and she loves it! She has been using it everyday!
[This review was collected as part of a promotion.] We have only had our Kitchen Aid for three weeks and have used it a number of times, we also have the pasta attachment, which works brilliantly. We are very happy with our machine.
[This review was collected as part of a promotion.] Was so excited about buying a Kitchenaid. But honestly, the quality is so horrendous that we had to return it. After finding metal and paint dust in my dough (on the first use), I realised that something is just not right with this machine. It also had a dent on the side, and was extremely loud (although, people told me it's supposed to sound like an old car engine).
We're out of this market. Back to kneading dough by hand.
Customer service was good in how fast they responded. But it was overall painful.
No, I would not recommend this to a friend.
Response from kitchenaid.com.auBy Customer Service, September 3, 2025
Thanks for sharing your experience, we’re really sorry that your KSM195 Mixer didn’t meet your expectations. We’re glad to hear that our customer service team was able to respond quickly and resolve this matter for you.