Customer reviews from kitchenaid.com.au
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Medallion Silver
Average customer rating
4.9 out of 5
4.9
(1,212 Reviews)
Open Ratings Snapshot
Rating breakdown 1,212 reviews
5 Stars
1,104
4 Stars
74
3 Stars
17
2 Stars
7
1 Star
10
98%of customers recommend this product. 
(
1,134 out of 1,159
)
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Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Medallion Silver
Customer Rating
4 out of 5
4
Simple & Easy to Use
on February 4, 2024
Posted by: dcbutler
from Sydney, Australia
Gender:Male
[This review was collected as part of a promotion.] We have talked about getting a mixer for years and are so glad we did.
The mixer is super easy to set up and all the attachments work well. It cut down the time to make a cake by at least a third.
Clean up is super easy with most parts dishwasher safe.
Very much worth the purchase!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5 out of 5
5
Love the colour
on February 3, 2024
Posted by: Mel23
from Melbourne vic
Gender:Female
[This review was collected as part of a promotion.] I bought this about 1.5 months ago and I absolutely love it. I have made cupcakes jelly slice and a pavlova so far. Can't wait to keep baking. The colour is so so nice. I'm in love 🥰
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5 out of 5
5
Excellent quality
on February 2, 2024
Posted by: Sue09
from Gold Coast
Gender:Female
[This review was collected as part of a promotion.] 2 months ago. Very happy with purchase would recommend
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5 out of 5
5
Fantastic Mixer with a Beautiful Look
on February 2, 2024
Posted by: Naz_1
from Melbourne
Gender:Female
[This review was collected as part of a promotion.] Bought this a few months ago but only started using a few weeks back. It's a fantastic mixer with different attachments.
The emerald green colour with the unique look really accentuates the overall kitchen, and functionally, the the mixer works great.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5 out of 5
5
Love love love
on February 2, 2024
Posted by: Julia64
from Australia
Gender:Female
[This review was collected as part of a promotion.] I have wanted a Kitchen Aid for years. Finally bought a red one with an Ice cream attachment and I am so happy.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5 out of 5
5
Such a perfect gift for baking daughter!
on February 1, 2024
Posted by: WendyS
from Sydney Australia
Gender:Female
[This review was collected as part of a promotion.] Bought this product for my 14 year old daughter for Christmas and she loves it! She has been using it everyday!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5 out of 5
5
Happy Kitchenaid customer!
on February 1, 2024
Posted by: Yvon
from Sunshine Coast, Australia
Gender:Female
[This review was collected as part of a promotion.] We have only had our Kitchen Aid for three weeks and have used it a number of times, we also have the pasta attachment, which works brilliantly. We are very happy with our machine.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
2 out of 5
2
We had to return it.
on January 31, 2024
Posted by: Mohammad
from Sydney, Australia
Gender:Male
[This review was collected as part of a promotion.] Was so excited about buying a Kitchenaid. But honestly, the quality is so horrendous that we had to return it. After finding metal and paint dust in my dough (on the first use), I realised that something is just not right with this machine. It also had a dent on the side, and was extremely loud (although, people told me it's supposed to sound like an old car engine).
We're out of this market. Back to kneading dough by hand.
Customer service was good in how fast they responded. But it was overall painful.
No, I would not recommend this to a friend.
Response from kitchenaid.com.auBy Customer Service, September 3, 2025
Thanks for sharing your experience, we’re really sorry that your KSM195 Mixer didn’t meet your expectations. We’re glad to hear that our customer service team was able to respond quickly and resolve this matter for you.
Written by a customer while visiting kitchenaid.com.au
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