Customer reviews from kitchenaid.com.au
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Medallion Silver
Average customer rating
4.9
(1,207 Reviews)
Rating breakdown 1,207 reviews
5 Stars
1,099
4 Stars
74
3 Stars
17
2 Stars
7
1 Star
10
98%of customers recommend this product.
(
1,130 out of
1,155)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Medallion Silver
Customer Rating
1
Grinding sound with sparks
on February 10, 2024
Posted by: Bonbon19999
Gender:Female
[This review was collected as part of a promotion.] The first one I bought had a grinding sound that was very loud so I took it back and got another one that had a spark in between gears. With electrical hubby he was happy to fix the sparking one but honestly my 10 year old one is better quality than this!!! I don’t know how long it will last but it was a gift.
No, I would not recommend this to a friend.
Response from kitchenaid.com.auBy Customer Service, August 28, 2025
Thank you for sharing your experience with us. We're truly sorry this has occurred—it's never the kind of experience we hope for, especially when it involves a gift meant to bring joy.
We appreciate you taking the time to let us know. Your feedback is important and helps us continue improving. 🍰❤️
We appreciate you taking the time to let us know. Your feedback is important and helps us continue improving. 🍰❤️
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
In love with this mixer
on February 10, 2024
Posted by: Debbie C
Gender:Female
[This review was collected as part of a promotion.] I’ve been waiting years to be able to get this mixer and I was finally able to. I was not disappointed. It is well made and easy to use. I do a lot more cooking now, as it is so easy to use and also easy to clean.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Excellent performer
on February 9, 2024
Posted by: Kamen
Gender:Female
[This review was collected as part of a promotion.] I got this for my birthday and it blitzed through the Christmas baking list! Having two bowls saved me so much time! A joy to use!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Worth the wait!
on February 7, 2024
Posted by: Georgiaaaa1771
Gender:Female
[This review was collected as part of a promotion.] I waited years to purchase this and I don't know how I ever lived without it. So versatile. I love it!!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
3
kitchen aid 4.4 L artisan stand mixer feathered pi
on February 6, 2024
Posted by: DeniseC
Gender:Female
[This review was collected as part of a promotion.] I bought this before xmas, aus post lost it, replaced and arrived in Jan. I use the small basin with whisk for 1 egg and it didnt whisk the egg you need more then one egg for this to work. I have yet to try working with it on a cake mix but I wasn't actually that impressed with this 1 egg issue. It was also extremely hard to remove the whisk as it kept rotating on the mixer and it wouldn't budge, I have to get my adult son to get it off. Will a little bit of oil on it next time. Love the colour. Extremely heavy has to sit on the bench. Easy to use otherwise. Daughter has one as well and works great she uses it all the time.
I would recommend this to a friend!
Response from kitchenaid.com.auBy Customer Service, September 3, 2025
Thanks so much for your thoughtful review! These mixers really shine with slightly larger quantities, and we’re thrilled to hear you’re loving the colour and how easy it is to use. If your accessories ever get stuck again, don’t worry—our support team’s always ready to help. Our friendly Customer Service Team is just a call away at 1800 990 990! They’re always happy to help! 💖
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Built well and great quality
on February 6, 2024
Posted by: Cooking mama
Gender:Female
[This review was collected as part of a promotion.] I have always wanted a kitchen aid and I’m so happy with this.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Loving the 2 bowls
on February 6, 2024
Posted by: FRITZ
Gender:Female
[This review was collected as part of a promotion.] I do a lot of cooking so now I have both size mixers on my bench.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Love my kitchen aid
on February 5, 2024
Posted by: Jacc
Gender:Female
[This review was collected as part of a promotion.] I bought this a month ago after much hesitation as to whether I needed one or not and can honestly say I love it. The second I took it out of the box I could tell this will be in my life forever, it is really heavy/sturdy!
I don’t usually bake but the first thing I made was a red velvet cake with white chocolate custard buttercream icing (Google Natalie Paulls from Beatrix bakes for the recipe) as it used a couple of the attachments multiple times (the flat edge beater and whisk) so I could really try it out. The cake itself turned out beautiful! So moist and airy. My icing skills on the other hand have some work to do… :-)
I don’t usually bake but the first thing I made was a red velvet cake with white chocolate custard buttercream icing (Google Natalie Paulls from Beatrix bakes for the recipe) as it used a couple of the attachments multiple times (the flat edge beater and whisk) so I could really try it out. The cake itself turned out beautiful! So moist and airy. My icing skills on the other hand have some work to do… :-)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au