Customer reviews from kitchenaid.com
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Medallion Silver
Average customer rating
4.5
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
62
4 Stars
4
3 Stars
2
2 Stars
4
1 Star
4
89%of customers recommend this product.
(
55 out of
62)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Medallion Silver
Customer Rating
4
Recent purchase 2025
on November 15, 2025
Posted by: Dus13
[This review was collected as part of a promotion.] I bought this a few months ago, I’ve used it for muffins, cookies, cakes and a couple doughs. I’ve no real complaints about
It, it seems to be working really well. The grease was a leaking out of it seems to be quite messy but aside from that and it kicking a bit during a mixing dough it’s been great.
It, it seems to be working really well. The grease was a leaking out of it seems to be quite messy but aside from that and it kicking a bit during a mixing dough it’s been great.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Nice
on November 28, 2025
Posted by: LloydJane
from North Carolina
[This review was collected as part of a promotion.] I didn’t review until now so I’d have time to compare it to my first mixer bought in 1976.
It’s still a nice mixer but just not as good. I hate that my husband broke my old one. This one if mixing something that may jerk the mixer knocks the lock off and really pulls up. Also the blades keep falling off when I mix cookies and other thick type ingredients.
I love the color.
I’m not sure I’d buy another one if this one doesn’t hold up.
Very disappointed in the decline in quality.
It’s still a nice mixer but just not as good. I hate that my husband broke my old one. This one if mixing something that may jerk the mixer knocks the lock off and really pulls up. Also the blades keep falling off when I mix cookies and other thick type ingredients.
I love the color.
I’m not sure I’d buy another one if this one doesn’t hold up.
Very disappointed in the decline in quality.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Disappointed
on December 7, 2025
Posted by: Mark DB
from Austin, TX
The mixer stopped working two weeks ago. Motor strength and build quality are poor.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Wire whisk fail
on December 23, 2025
Posted by: Crystal poulin
[This review was collected as part of a promotion.] Wire whisk broke in the first 6 min of use so that was disappointing
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 24, 2025
Hello, Crystal! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@KitchenAid.com with your model and serial number, your phone number, and your case #886142 with a brief description of your concern. Take care! -Alisha
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Makes your baking so easy
on December 23, 2025
Posted by: Scarlett_102000
[This review was collected as part of a promotion.] This is my dream mixer. I bake all the time and the kitchen aid mixer is the best!
I have it in the pale pink. Beautiful
I have it in the pale pink. Beautiful
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Lovely
on December 30, 2025
Posted by: Sillynana
from Vancouver BC
[This review was collected as part of a promotion.] I bought this as a Christmas present to myself, so far I love it but find it a bit noisy and wonder if it was properly oiled. I also wish the paddles scraped the sides of the bowl a little closer. Not sure what to do about this as I am alone.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Tilting head makes getting the bowl off and on eas
on January 6, 2026
Posted by: Betsy 1
from Windsor NOVA SCOTIA
[This review was collected as part of a promotion.] I purchased the mixer in November uses it for my Christmas baking it is all I expected I have several kitchen aid appliances and love adding this addition to my collection. Sorry it took so long for me to get one,it was a was an awesome deal looking forward to using it for a long time
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Defective
on January 7, 2026
Posted by: Tntmd
[This review was collected as part of a promotion.] Blender has only one speed 10 out of 10. So can't use for dry ingredients.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 14, 2026
Hello! We are so sorry we have let you down. KitchenAid takes pride in our products and service, and we apologize that we did not meet those expectations. We would love to look into this for you! Kindly e-mail us at CanadaSocial@KitchenAid.com with your model and serial number, phone number, and case #898057 with a brief description of your concern. We look forward to hearing from you! -Alisha
Written by a customer while visiting kitchenaid.com