Customer Reviews for KitchenAid - 2022 Color of the Year Stand Mixer, KSM195PSBEZZBASE - Beetroot
Customer Rating
3
Mistake
on December 24, 2024
Posted by: Puppies
from Lakeland, Florida
[This review was collected as part of a promotion.] Had a Kitchenaid for over 30 years and never had a problem using it. But this new one is nothing like the old ones, the lock won’t stay locked when it is being used, the attachments seem like they are looser fitting and come off when you scrape bowl. Would of sent it back but it’s Christmas cookie season and I didn’t think I would have a problem with the mixer because the old one was so good, I threw all the packaging away.
Response from Kitchen AidBy KA Review Team, December 26, 2024
Dear Puppies, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287150552 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
Had for a little over 1 year. Not impressed with the quality. Attachment have some kind of veneer that's falling off into our food... The latch that keeps the mixer locked down seems to be wearing out and we have to keep making adjustments. Not the premium product we thought we were getting.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, December 24, 2024
Dear Nathan in Minnesota, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287116830 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
[This review was collected as part of a promotion.] The locking mechanism does not lock. I only used it a couple times. The mixer nearly fell off the counter because of how much it started to shake from the locking mechanism not locking properly. This review won’t let me post video showing issue.
Response from Kitchen AidBy KA Review Team, December 18, 2024
Dear Danski, Thank you for your review. We are sorry to learn of the concern you expressed regarding your Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 286998794 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
[This review was collected as part of a promotion.] I bought this as a gift for my daughter. She loves it so much! The color is amazing! Can’t wait to try all the yummy things she will make with it.