Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Contour Silver
Customer Rating
3
Mixed feelings
on March 14, 2026
Posted by: j
I purchased this mixer primarily for mixing bread dough, and have only used it twice so far. It worked well for 2 loaves, but seemed to have problems with kneading dough for only one loaf -- the dough ball was small enough that it clung to the bread hook and spun around with it as a unit instead of being kneaded.
Response from Kitchen AidBy KitchenAid Small Appliance, March 17, 2026
Dear j, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #381687089 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
I had to replace a stand mixer that was around 70 years old - it was my grandmother's. I wasn't sure I'd like this mixer because I can't scrape the sides of the bowl as I'm creaming butter and sugar, etc, but this mixer has so many touch points, it's unnecessary to scrape so often. I love this mixer. It has a powerful motor, multiple attachments, and I know it will last.
This is my second Kitchen Aid, same model. it is much louder than the first one. Clunky It doesn't mix smoothly It is not as solid--bowls are "cheaper" than the old ones.
Additionally, I purchased the Kitchen Aid 3 piece Pasta Roller and Cutter Set. This is poorly designed as there is no cleaning mechanism. The pasta pieces do not come out with or without the brush as marketed.
In the future, I am hesitant to purchase other Kitchen Aid Items.
Response from Kitchen AidBy KitchenAid Small Appliance, January 5, 2026
Dear Baking, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#375251587 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
use it right away to make Christmas cookies and it worked as advertised. I want to get some accessories for it like the meat grinder and the pasta maker .